Hotel le Castellamar

Very Good
Traveller Type: Traveling as Couple
  : Great breakfast Quirky surroundings, lovely calm atmosphere. Great hosts
  : Small bedroom

Good
Traveller Type: Traveling as Couple
  : Good boulangerie close by Excellent location. Easy ferry to St. Tropez parking was free towels for beach provided
  : didn't sleep very well. the bed was too short and the pillow too large and too thick. The shower and toilet we separated as though they were previously a closet. The doors to the bathrooms were at the foot of the bed and opened outwards so that the light shined on the person sleeping on the bed. The bathroom acoustic was poor.

Very Good
Traveller Type: Traveling as Couple
  : the room was spacious enough, with toilette separate from shower, which we found great. A/C in the room. Breakfast excellent, fresh bread, croissants, cappuccino, scrambled eggs...served outside in a lovely garden Walking distance to beach and to the port, where boat will take you to St. Tropez.
  : n/a

Very Poor
Traveller Type:
  : Well, where shall I start?The hotel was ok, location was good but not incredible. Easy access but all come to nothing as the staff there was the most rude that we had to come across.
  : We paid for one night for 3 girls, and we did our check in around 10pm/11pm as our plan got delayed. We arrived, took the key (no reception 24h whatsoever) and went straight to sleep.The surprise came the morning after. We had our check out at 11AM so we were getting ready and by 11AM one lady comes to speak to us in French and starts to make signs with her hands thats ok to stay - as she came back 5 min later to bring more towers if we wanted to stay extra time.Well we said Thanks and took the towels and stayed there for another hour. Well, when se started to go downstairs one of my friends stayed for a quick trip to the toilet and then joined us downstairs.I told one older guy that we wanted to check out and he hurry to catch his colleague. For our surprise arrives our friend with the colleague of this man shouting to her. My friend who is lost because this lady is shouting to her in French tells me that they are demanding us to pay 50 extra for the hours that we stayed in the room. Shocking to say the least what happened right after.We tried to explain to her the situation and was impossible, she refuse to listen and only was replying back in french super upset and shouting to us. We understood some insults and as we started to get nervous my friend told her we will pay whatever is for the extra hours but not more. (In context we already paid 170 for one night)The woman then, proceed to grab the luggage of my friend, insult her and the man too. Was extremely disturbing and scary. Shes black and they started to make referenced to her race and insult us.We paid and left. Traumatised. How can you treat your costumers like that? Later on we realised we were charged too twice for the city tax - all very unfair and ruined our girls holidays.Will def not come back ever again and wrote a huge complaint with Booking. Hosts like that should not be allowed to host other people from all over the world.