Mangio Fango Hotel et Spa

Poor
Traveller Type: Traveling as Couple
  : The spa personel is nice. Their treatments are very good
  : This is a very average hotel with a very high price. The rooms are not well maintained. Only 1 umbrella at the pool We did not have internet for a full day. When weve asked them to check, theyve told us that the internet was working while none of the guests had access. The management is very unprofessional. We had a serious issue at the restaurant for which they demonstrated recklessness, low customer care and had a very impolite behavior. My wife informed them that she has serious allergies to nuts. They gave us a dessert with nuts. Soon after my wife noticed that they were nuts and stopped eating it. Instead of apologizing, the restaurant manager told my wife that she was annoying her and pissing her off and that she had better things to do than taking of this (elle la saoulais et la faisait chier et quelle avait du travail). She insulting her in front of other customers that were shocked. It was on a Sunday and all the pharmacies were closed. They never offered any support. Luckily it was not so bad because my wife realized very fast and stopped eating, but it could have been extremely dangerous. They never acknowledged the fact or recognize their responsibility.

Good
Traveller Type: Traveling as Couple
  : The staff were great in particular Carole on reception.
  : I thought the place was a little tired in places. I thought the food was good but expensive

Wonderful
Traveller Type: Traveling as Couple
  : Beautiful location and very tranquil. The pool was lovely and the room excellent. Breakfast was very good and all the hotel staff were very good.
  : Walk to town in the evening whilst not far was along a busy main road and not very pleasant. The hotel restaurant wasn't open.