Austria Classic Hotel Hölle

Fair
Traveller Type: Family with Young Children
  : Clean, friendly and helpful staff on arrival, easy to get into Salzburg, good breakfast.
  : Leak in room, no kettle, everything charged for In addition to room rate including in room coffee and water when room itself was pricy.

Very Poor
Traveller Type: Solo Traveler
  : There are to many mosquitoes in rooms, I barely can sleep a while time, which was a terrible experience for my trip.

Wonderful
Traveller Type: Traveling as Couple
  : It is an energy-efficient hotel, and was fairly close to town. At least it was on a bus line. We took in a concert that featured Mozarts music. Leaving the concert we did experience difficulty getting a bus to return to the hotel. Dinner was good. It appeared they were set up to have a good outdoor patio thing had the weather cooperated.
  : Nothing really.

Wonderful
Traveller Type: Family with Young Children
  : Room was nice, cozy, in line with the rustic vibe of the hotel. Bathroom was spacious. The hotel itself is a nice building at the end of a closed road, so pretty little noise. Hotel's Restaurant served a number of classic austrian dishes - well prepared, very tasty. Staff was friendly and professional.
  : Extras were a bit expensive - water at 5eu from the room fridge?

Very Good
Traveller Type: Solo Traveler
  : Lovely air-conditioned room with armchairs and even a sofa. Splendid breakfast. The facility to hire a bike at just 5 euros a day was great. I took one for two days. I enjoyed the excellent number five bus from 200 yards away into the old town along delightfully traffic free roads, taking twenty minutes every quarter of an hour. I have happy memories.
  : Reception was seldom manned in my experience - I was there from Saturday to Wednesday first thing. The bar staff / waiters had no English at all and the menu was all in German; an English translation would have helped. The welcome pack was a digital one which I failed to engage with. I would have preferred a printed brochure in my room as well. There was no lock for the bike I hired and there seemed no way of getting that sorted. I hid it under a bush in the Catacombs in the old town while sight-seeing, but I felt uncomfortable that it might get stolen. If I go again, I will take a bike lock with me.

Good
Traveller Type: Traveling as Couple
  : The receptionist was very helpful printing our boarding passes.
  : The fact that no hot water for tea was available at 10pm.

Wonderful
Traveller Type: Business Traveler

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple