Vista Canteras

Very Poor
Traveller Type: Solo Traveler
  : Great location, lovely apartment except for the smell.
  : Although the apartment was lovely of sewage. The smell was nauseating. We complained by email and the reply was "" I will inform the president of the community, as it depends on the building. I will keep you informed."We suffered this for 9 days by staying out of the apartment as much as possible while we waited for something to be done. We contact management again. This time they came to the apartment and put a couple of buckets of chemicals down a drain. This helped a little.There was no apology but then added insult to injury by offering us breakfast or dinner at their sister hotel in Arucas 15km away knowing it would cost us more in taxi fares than the dinner was worth. Terrible customer service.

Wonderful
Traveller Type: Traveling as Couple