Holiday Inn Express San Diego - Rancho Bernardo an IHG Hotel

Pleasant
Traveller Type: family with young children
  : Location
  : Cleanliness of room. Found dirty sheets in closet and floor needed a good vacuum

Wonderful
Traveller Type: family with young children
  : Nice location
  : There was no hot breakfast option for vegetarians.

Disappointing
Traveller Type: review category business travellers
  : nothing
  : location, rooms stink, bed bugs, toilet broken

Wonderful
Traveller Type: young couple
  : good location
  : it was good

Poor
Traveller Type: solo traveller
  : Fine
  : Sound coming from adjoining room kept me up most of the night

Very Good
Traveller Type: solo traveller
  : it was close to gas station and food places
  : it was clean. The breakfast was decent and had several choices for breakfast. The breakfast staff were fantastic, specifically Blanca she was very attentive made sure food was replenished promptly. She was very friendly and welcoming, she made breakfast an even more pleasant experience. She was awesome. I had a wedding to attend which was the reason for my stay. Check in time is 3pm it would have been most helpful to have had an early check in however the attendant at the front seemed very uninterested in my dilemma. The wedding started at 4 and I was asked to arrive 45 minutes early which was very difficult to accomplish with a 3 pm check in. When I explained this to her she was very uninterested and said we have no rooms. Mind you 10 people had already checked. I could have made it happen with even. 2pm check in but she didn’t really care to help. Other than the not being able to check in early the stay was pleasant and the housekeeping staff was friendly

Fair
Traveller Type: family with young children
  : The room was very dark. Only one light in the bathroom worked. Also, no outlets to charge a cell phone Outdated room.

Wonderful
Traveller Type: young couple
  : Breakfast was good. Dining room comfortable and big enough to not be crowded.
  : Better selection for gluten free restrictions. Yogurt, fruit, and actual scrambled eggs were only options.

Wonderful
Traveller Type: family with young children
  : clean, nice area has a small patio and store is walking distance
  : beds are not comfy.

Poor
Traveller Type: young couple