Albergo Le Terme

Good
Traveller Type: Traveling as Couple
  : This boutique hotel was lovely in so many ways. The front desk staff was amazing, the pools clean and organized and the rooms comfortable with great views. My wifes massage with Andrea was beyond glorious; the best shes ever had.
  : The hotel markets itself on luxury spa treatments and a relaxing environment, where one can refresh oneself from the busy crazy world. But, the "ambiance" has been completely misguided in the dining rooms (both interior and exterior) due to the music. I would wish for lovely, romantic jazz to be playing softlysomething compatible with the beautiful rolling hills and reflective pools. Instead the staff had chosen music perfect for "working" - uplifting and energetic. The first evening my wife had dinner, rap music was playing at 7:30pm. At around 8:00pm the music changed to rock & roll. For the following three evenings the rock & roll of various kinds played consistently at different volumes. There wasn't a time when one could relax, enjoy a quiet lovely guided musical morning, lunch or dinner, when there wasn't a drum beat to break it up.The second reason why I couldn't enjoy my dining experience there, was the dining room staff. There is a huge difference between efficient, which they were, and gracious, which they were not. In a perfect "experience" you would have both. At times we felt as though we were pushed through a cafeteria, rather than a luxury hotel. It was the lack of connecting with staff including a gentle morning hello or personal connection that made the difference in the day. The clean-up staff did provide a bit of personal kindness, but not the seemingly higher-level bosses.The third problem with the dining experience was the lighting in the dining area (under the curved awning). It is far too bright. There is no concept of romantic dining. The lights were so bright they were giving my wife a headache. Options for management: buy bulbs that are a "warm" lower wattage or put the lights on a dimmer.Other than the runny eggs (Un-eatable) and undercooked bacon, the food was lovely. My wife wished there were more vegetable options but that seems to be typical of the region.

Wonderful
Traveller Type: Traveling as Couple
  : Location, breakfast, forniture, cleanliness

Wonderful
Traveller Type: Traveling as Couple
  : Everything
  : N/A

Wonderful
Traveller Type:
  : Beautiful spa and hotel, love the little town surrounding the hotel, great history
  : The breakfast in the morning wasnt great - the eggs and bacon were the saltiest weve ever tasted and the woman serving us was the rudest person we encountered in two weeks of traveling in Europe.