Orereta - Basque Stay

Pleasant
Traveller Type:
  : Location was close to the city center and near several great restaurants and bars. Apartment was well decorated, had basic necessities, and was moderately comfortable. Concierge has an office in the center of town.
  : No free parking available but paid parking available nearby (we knew this before booking). No safe/lockbox in apartment. No air conditioning or fans in the apartment; located on a very noisy street so it made it impossible to sleep with windows open. Even with windows closed it was very noisy. Floors were dirty upon arrival. Tried to contact concierge via telephone but no response. Had to wait for email response.

Wonderful
Traveller Type: Family with Young Children
  : It was bright, clean, spacious. we could walk to the beach, playgrounds, hiking trails, and restaurants easily from the apartment. we rented bikes for the 10 days we stayed there and there are dedicated bike lanes from the apartment to anywhere you want to go. it was fun for us and our kids. it was in a local neighborhood which was interesting to immerse in. we had a hard time figuring out the daily rhythms and breaking in to the local scene but thats also what gave it a less touristy feel. contact for help was responsive and helpful when we had questions about picking up the key and the TV. would stay at the apartment with our family again.
  : it didnt come stocked with stuff like hand soap in the bathroom. picking up the keys from a separate location was a pain after a long travel day. i think its run by a business rather than a host and you can tell. overall not that big of a deal.