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Iberostar Heritage Grand Mencey

Dr. José Naveiras 38, Santa Cruz, 38004, Spain

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Iberostar Heritage Grand Mencey - Santa Cruz

This stylish urban hotel with a spa is located in a colonial-style building. Iberostar Heritage Grand Mencey offers spacious rooms equipped with a flat-screen TV. Free high speed WiFi is available throughout. Iberostar’s smart rooms feature hardwood floors and a modern décor. In-room amenities include satellite TV and a mini bar.

Some rooms have a balcony with city views and a private bathroom including a bathrobe slippers and a hairdryer. Los Menceyes restaurant at Iberostar Heritage Grand Mencey serves a variety of local dishes. It is open for breakfast and dinner. Guests can also relax in the hotel’s Bar Casino or in the lobby bar. The hotel is situated in a quiet residential area just 50 metres from García Sanabria Park.

It is just 5 minutes’ drive from the ferry port with regular crossings to the other islands. Tenerife North Airport is 14 km away. There are several bus stops within 5 minutes’ walk of the hotel. Private parking is available at a location nearby for an additional cost.

Rooms Types

Double Room with City View (2 Adults)

Type: Double

Room Size: 31 m²

Bed: 1 double bed / 2 single beds

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Double Room with City View (2 Adults + 1 Child)

Type: Double

Room Size: 31 m²

Bed: 1 double bed / 2 single beds

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Double Room with City View (1 Adult)

Type: Double

Room Size: 31 m²

Bed: 1 double bed / 2 single beds

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Deluxe Garden View

Type: Double

Room Size: 31 m²

Bed: 1 double bed / 2 single beds

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Junior Suite (2 Adults)

Type: Suite

Room Size: 41 m²

Bed: 1 large double bed

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Highlights

Great food & dining

Great Breakfast

Front desk [24-hour]

Great for activities

Located in heart of Santa Cruz

Facilities

Activities

✔ Cooking Class
✔ Live Music/Performance
✔ Aerobics

Business Facilities

✔ Fax/Photocopying
✔ Meeting/Banquet Facilities
✔ Business Center

Cleaning Services

✔ Ironing Service
✔ Dry Cleaning
✔ Daily Housekeeping
✔ Laundry

Cleanliness & disinfection

✔ Guest Accommodation Disinfected Between Stays
✔ Use Of Cleaning Chemicals That Are Effective Against Coronavirus
✔ Guest Accommodation Sealed After Cleaning
✔ Linens, Towels, And Laundry Washed In Accordance With Local Authority Guidelines
✔ Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay

Common Areas

✔ Sun Deck
✔ Garden
✔ Terrace

Entertainment & Family Services

✔ Casino
✔ Babysitting/Child Services

Food & Drink

✔ Kids' Meals
✔ Restaurant
✔ Bar
✔ Breakfast In The Room
✔ Snack Bar
✔ Special Diet Meals (on Request)
✔ Room Service

Food & drink safety

✔ Food Can Be Delivered To Guest Accommodation
✔ Breakfast To-go Containers
✔ All Plates, Cutlery, Glasses, And Other Tableware Sanitized
✔ Delivered Food Covered Securely
✔ Physical Distancing In Dining Areas

Front Desk Services

✔ Tour Desk
✔ Baggage Storage
✔ Express Check-in/out
✔ Currency Exchange
✔ 24-hour Front Desk
✔ Newspapers

General

✔ Parking
✔ Private Parking
✔ WiFi In All Areas
✔ Parking On Site

Miscellaneous

✔ Smoke-free Property
✔ Elevator
✔ Soundproof Rooms
✔ VIP Room Facilities
✔ Bridal Suite
✔ Air Conditioning
✔ Facilities For Disabled Guests
✔ Non-smoking Rooms

Physical distancing

✔ Contactless Check-in/out
✔ Mobile App For Room Service
✔ Cashless Payment Available
✔ Physical Distancing Rules Followed

Pool and Spa

✔ Swimming Pool
✔ Hot Spring Bath
✔ Sauna
✔ Massage
✔ Outdoor Pool
✔ Outdoor Pool (year-round)
✔ Fitness Center
✔ Pool/Beach Towels
✔ Turkish/Steam Bath
✔ Solarium
✔ Open-air Bath
✔ Spa

Safety & security

✔ Safe

Safety features

✔ Hand Sanitizer In Guest Accommodation And Common Areas
✔ Thermometers For Guests Provided By Property
✔ Staff Follow All Safety Protocols As Directed By Local Authorities
✔ Process In Place To Check Health Of Guests
✔ Shared Stationery (e.g. Printed Menus, Magazines, Pens, Paper) Removed
✔ First Aid Kits Available
✔ Access To Healthcare Professionals

Services

✔ WiFi
✔ Free WiFi
✔ Internet

Shops

✔ Gift Shop
✔ Shops (on Site)

Transportation

✔ Bicycle Rental (additional Charge)
✔ Car Rental

Property Surroundings
Dr. José Naveiras 38, Santa Cruz, 38004, Spain

Famous

Historical

Park & Beaches

Closest Airports

Policies

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

Free private parking is possible on site (reservation is needed).

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Important Information

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Please note that the full amount of the reservation must be paid in upon check-in.

When booking more than 5 rooms, different policies and additional supplements may apply.

Iberostar Heritage Grand Mencey FAQs

What are the hotel policies for check-in and check-out time? Check-in begins at 15:00 and check-out can be done until 11:00.

What are some popular tourists attractions nearby Iberostar Heritage Grand Mencey - Santa Cruz? Interesting place to explore in close proximity to the Hotel are Museo Militar, Rambla del General Franco, Museo de Belle Artes, Iglesia de San Francisco, Museo municipal de Bellas Artes, Teatro Guimera, Tenerife Auditorium Auditorio de Tenerife, Hafen Santa Cruz, Auditorio de Tenerife, Museo militar regional de Canarias and others.

What amenities/facilities are offered for guests at this hotel? The Hotel offers Breakfast in the room, Parking, Parking on site, Swimming pool, Fitness center, Hot tub/Jacuzzi.

What eating options are available at the property? Guests can enjoy Kids' meals, Restaurant, Bar, Breakfast in the room, Snack bar, Special diet meals (on request), Room service.

Does the Hotel - Iberostar Heritage Grand Mencey have on-site parking facility? Yes, Parking facility available on-site.

Do guests get exercising facility on-site? Yes, guests have enjoy Fitness center .

Do the hotel offers any business services? Yes, hotel offers Fax/Photocopying, Meeting/Banquet facilities, Business center.