Villa Melanie

Poor
Traveller Type: Family with Young Children
  : Location of the apartment is fine
  : The service must be reviewed! First of all, the pictures of the apartments in this Villa are really confusing, you dont know in which apartment you will stay at the end. There is no information about the floor where the apartment is situated. Second of all there were no reply on the request to send additional pictures and give information about the floor. The apartment we got was on the first floor with hardly even some view. If you want some view- you may use joint balcony on the second floor of the Villa. The stuff is very unfriendly and rude. They dont answer emails, they are not supportive on a phone- on the request to switch our apartment to another one they replied that everything was booked, however there were free apartments in this Villa. They just dont want to solve your problems. Give your money and get off- thats the kind of service they provide. On the kitchen table you can find passive-aggressive note with request to clean everything after yourself and put on their places and if you dont do so you will be charged separately for that afterwards. Maybe clients should also clean the whole apartment?! You MUST provide this information on booking.com, so person can decide if he or she wants to spend their holidays on washing the dishes and cleaning the apartment. On the last day, when we should have been checked out they were breaking in our apartment without even knocking! Just tried to open the door with their keys. When we opened the door the man started to yell that it was already 10:00 and we should leave. Definitely would not recommend this Villa just because of the terrible service. If you dont care about that- its ok place to stay.

Pleasant
Traveller Type: Traveling as Couple
  : Nice house in a good location.
  : Given the pictures that were provided during the booking process, the room did not meet our expectations. We were also under the impression that every room has a balcony, however, ours didnt.

Good
Traveller Type: Family with Young Children
  : Very quiet.
  : Host had typical German manners. Did not respond on email.

Good
Traveller Type: Traveling as Couple
  : The villa was very nice. There were two balconies from which there was a wonderful sea view. Parking across the street on a grassy area was OK.
  : The staff did not respond to the messages and did not speak English, so it was very difficult to find out a code for the key box. We found old clothes in the room, which were probably left here by the previous visitor