Comfort Suites Chicago O'Hare Airport

Wonderful
Traveller Type: Solo Traveler
  : Close enough to the airport, shuttle availability
  : Quality of breakfast

Very Good
Traveller Type: Solo Traveler
  : Profesional and friendly staff, quick check in, mostly quiet,

Very Good
Traveller Type: Solo Traveler
  : All of the staff was friendly, courteous, as well as accommodating while upholding professional demeanor.
  : I had a very pleasant experience. The only issue I had was involving the temperature unit in my room.

Disappointing
Traveller Type: Solo Traveler
  : Clean room, liked having the suite.
  : Clerk initially assigned me to an occupied room. Extortionate parking charge in an overcrowded lot. Internet barely worked.

Wonderful
Traveller Type: Solo Traveler
  : It was very spacious and clean and staff very friendly .
  : No

Fair
Traveller Type: family with young children

Wonderful
Traveller Type: family with young children
  : I had a concert at Rosemont Theater and chose this hotel after reading reviews. Best decision ever. They have a free shuttle to and from the airport. They will send you a text and if you reply 'shuttle' to the text, you'll get a link. Tell them where you are and where you want to go and you'll be shown where the driver is, how long he'll take to get to you, etc. We arrived to the hotel EXTREMELY early. But they let us check in for free. (We were at least 3 1/2 hours earlier than our check n time.)We settled in and then walked downstairs and asked for a shuttle to the concert. Free. They dropped us off at the door of the Rosemont Theater and told us to call them when we were ready to be picked up.We took a little longer to get out the next day but there were zero issues with leaving at 12:30.Lots of plugs and plugs for USB items.We like our rooms hot and the heater did not disappoint us!It is not the cleanest hotel. Soap and other items were somewhat sparse. But they totally made up for it via customer service and a desire to please.Also, they have a UNOs restaurant attached to the hotel on the first floor. You can dial an extension from your room to order. You pay the restaurant; it's not charged to your bill.The breakfast buffet was ok. Not the best I've ever had but it filled me up. Lots of room in the restaurant to eat and, as always, you can take the food to your room.Finally, the reviews mention a female driver. She had me cracking up on the way to the concert. Definitely a people person!
  : Televisions were on the small side. But there were two of them and both of the remotes had been cleaned and wrapped in plastic. Toiletries were also on the small side. Small bottles of shampoo and conditioner and small bars of soap. The sink, at least in my room, was outside the bathroom. So you have to wash your hands after you leave the bathroom unless you wash them in the tub.Sturdy desk to write on and a shockingly comfortable chair. Pull out couch was your typical pull out couch. There if needed but not suggested for a full night's sleep.

Good
Traveller Type: group

Very Good
Traveller Type: Solo Traveler
  : Clean...convenient restaurant...nice shuttle service...staff very nice.
  : If you have a vehicle, you will be charged $18 per night to park on the property. There is SOME parking avail on the street, but is crowded because of the restaurant next door, and nearby apt that have no parking. PARKUNG IS NOT INCLUDED IN THE PRICE.