Hilton Shreveport

Very Good
Traveller Type: solo traveller
  : Everyone was polite, professional, and courteous
  : Na

Fair
Traveller Type: review category business travellers

Fair
Traveller Type: family with young children

Wonderful
Traveller Type: family with young children

Fair
Traveller Type: young couple
  : The friendliest of the staff well clean
  : The air didn’t work we were hot all night

Good
Traveller Type: family with young children
  : I like that the Property offered accommodations for breakfast.It was also located near the railroad tracks… so viewing the Empress Steam Train was made easier.
  : I didn’t like that the room smelled like mildew and their shower was not clean. I was really expecting more amenities and luxury for the Hilton itself.

Disappointing
Traveller Type: young couple
  : The coffee shop
  : When we arrived, we were put into a handicap king room. It smelt terrible and the bath tub was dirty and rusted. We then called the front desk and the sweet lady was very polite and told us she would change it. We went back down and was told there were no more king rooms. We decided we would take. Double queen. When we arrived at the room, there was a towel outside the door. That was concerning, and we thought someone was in the room. We knocked then entered. No one was there but there was a towel missing (the one at the door) and WATER IN THE BATHTUB. Someone had clearly bathed in our room and it was not cleaned up afterward. The room felt so dirty. Our air conditioner was terrible. We was hot all night no matter what temperature we put it on. The view was terrible. It was buildings. That was all. We also slept terrible, not only because of the air conditioner, but the noise outside of the room. We heard doors slamming all night. It was a terrible experience. It was our anniversary as well, so we splurged and decided to get a “nice” hotel. We were truly disappointed and felt like we wasted our money. Will never stay here again! EVER!

Wonderful
Traveller Type: family with young children
  : Front desk staff was very polite and communicative.

Very Good
Traveller Type: solo traveller

Poor
Traveller Type: family with young children
  : The breakfast was not included like it was stated.
  : It said there would be breakfast included… and it was extra. We ended up eating somewhere else because it was so expensive. They also didn’t accommodate my party of 8. I tried requesting a room with a connecting door and they would not accommodate it.