Apartamentos Sierra Nevada Prime Bluettravel

Fair
Traveller Type: Family with Young Children
  : It had enough space for 7 people if you really like each other.
  : The check in process was confusing. The hotel sent an email requesting additional information- which we provided but they never sent the instructions on how to check in or the exact location. Other than the name of the hotel, we were on our own walking up and down the street after a tiring day of skiing. Apparently they contacted me by What's App but I used a phone number on the reservation that did not have What's App. The check in clerk was confrontational that we didn't answer the What's App. It was difficult to find our room. The property is a maze. Apparently they have several rooms in different apartment buildings and it is not very clear how to get to your room. The heaters do not heat the rooms adequately- it was very cold and there were no extra blankets in the room. The kids had to sleep in their ski clothes to be warm enough. There was no where to have breakfast or a drink on the property. Our group was split between two different buildings as we were on different reservations.

Good
Traveller Type: Traveling as Couple
  : Friendly staff and location nice views
  : Bed was very hard and old furniture pure for skiing it was fine

Very Good
Traveller Type: Traveling as Couple
  : Very confortable especially the heater and ambiente
  : The staff in recepcin name alejandro is uneducated he mad at me and shout because we are late we didnt found the place. We are Arrived 8 oclock with heavy rain we cant found the place till 9:30.

Very Good
Traveller Type: Family with Young Children
  : Was very clean and had a supermarket just beside

Poor
Traveller Type: Family with Young Children
  : Location and cleanliness were great.
  : Broken bed, radiator not attached to wall fell on my kid, check in at 5pm is very late, beds were not made.

Fair
Traveller Type:
  : Property was modern and a relative size, good facilities and comfortable.
  : It was dirty. There was a used tampon in the shower on arrival. It was missing some things, for example a blanket for one person, when we said we were 5 people (and it said it should be for 6).

Very Good
Traveller Type: Traveling as Couple
  : Great help from staff. Cozy apartment. Comfortable bed. Nice view. Good for the dogs.
  : Difficult to find the reception (not the hotel's fault - more due to the fact that the GPS kept failing to work, no street signs, lots of snow, no parking space etc).