Econo Lodge Inn & Suites Carrollton - Smithfield

Very Poor
Traveller Type: family with young children

Poor
Traveller Type: family with young children
  : location
  : room was not cleaned, shower curtain was very dirty I reported it and no one never came to change it out. no wash cloths they say laundry was backup

Pleasant
Traveller Type: solo traveller
  : Location
  : No coffee, no extras, chair/throw size pillows for bed. OLD MATTRESS!

Poor
Traveller Type: review category business travellers
  : Didn’t see any breakfast. We only stayed one night as the smell of pot was so strong we had to sleep with the window open and all our clothes still smelled like pot and cigarettes. It was an utter mistake staying here for business. The front desk guy was very…whatever about my complaint so we just left and stayed at another hotel.
  : Very strong smell of pot and cigarettes as soon as we opened the upstairs hallway door. Smacked us in the face so to speak

Fair
Traveller Type: family with young children

Disappointing
Traveller Type: review category business travellers
  : The location
  : no one was at the front desk when I got there check me in because I requested early check-in I was charging additional $20 on top of that a $50 deposit when I got into the room bathroom was not clean and it’s supposed to be non-smoking but they were cigarette ashes on the nightstand floor was not swept when I laid down for the night although the room had been quiet most of the day at about 1:30 AM I was woken up out of my sleep from the person over top of me stomping and the kids were running wild when I checked out that morning no one was at the front Desk when I called to make a complaint they said I should have addressed it that night how can I address it if no one is there to answer the complaint

Pleasant
Traveller Type: solo traveller
  : it looked much better than expected. very clean big room
  : said breakfast included and coffee in the lobby. NO COFFEE IN THE ROOM OR IN THE LOBBY!! No breakfast at all

Pleasant
Traveller Type: young couple
  : location quiet
  : Need to update decor

Fair
Traveller Type: review category business travellers