Inn by the sfo

Pleasant
Traveller Type: Family with Young Children

Poor
Traveller Type: Business Traveler
  : The most dirty hotel I've ever been too. Stains on the bed, head board that has not been dusted in a long time, dirt on the floor, dirty bathroom door, table full of dist by the microwave.
  : Dirty condition of the room

Very Poor
Traveller Type: Solo Traveler
  : just very close to airport
  : carpet in the room was soaking wet, damp smell, towels were used and have some hairs in it. I payed for breakfast and no breakfast was provided. staff was not helpful at all.

Very Poor
Traveller Type: Traveling as Couple
  : The location was easy to find and access to freeway was good.
  : Everything else! The room was dirty. Carpet was stained and disgusting. I wouldnt dare walk on them without shoes on. Walls were filthy and the shower backed up into the tub and didnt drain. So you were standing in water while trying to shower. The comforter had stains.

Fair
Traveller Type: Traveling as Couple
  : The hotel was closed when we came extremely late at 2:00am because of flight delays but there was a bell and a phone number and they came to get us our room. Also bed was comfortable.
  : There was no breakfast which was one of the things I booked this hotel for and the blow dryer did not work. The hotel was somewhat run down. Would have liked a heavier bedspread or quilt.

Disappointing
Traveller Type: Traveling as Couple
  : The place is close to the airport - that's it.
  : As of April 9, 2022, the location DOES NOT serve breakfast although you can "book" a room with breakfast. The "lobby" is also closed and you have to ring a staff member who may or may not respond. We also had trouble finding a parking spot; so either they don't have enough or don't enforce customer-only parking.

Poor
Traveller Type: Traveling as Couple
  : The location was very near the airport and one of the cheapest hotels nearby with an okay rating.
  : The room was dirty and the only coffee we had was decaf. The towels in the bathroom were used. When I asked for regular coffee from the manager, they said they would get back to me but never did. There was also loud banging on a door right outside our room late at night.

Very Poor
Traveller Type: Traveling as Couple
  : DO NOT EVER BOOK A ROOM IN THIS HOTEL!!!!!!!!! Tragedy nobody should book this hotel. Our plane landed at 23:30 and we have informed the hotel that we will arrive at 24:30 and when we came the reception was closed and the receptionist was either sleeping or not present and the hotel was closed. nobody answered the phone and we were knocking on a doors and ringing the bell for more than 30 minutes. We had to go walking through a terrible neighbourhood and looking for a place to sleep. all the hotels were fully booked but fortunately a very nice guy in a nearby hotel found a room for us and he told us that he had the same situation as ours a day before with a different customer from this hotel. We were charged for a room and didnt even hear a singe word sorry for this situation and the worst thing is that after explaining this situation to booking on a next day we didnt get any help from them too and no refund. also booking is still offering this hotel even though customers have such situations and are being treated like this by the hotel. this is unbeliavable that such kind of situations happen and also that booking is not taking care of it!!!! DO NOT EVER BOOK A ROOM IN THIS HOTEL!!!!!!!!!
  : EVERYTHING

Good
Traveller Type: Traveling as Couple
  : The location was very great and easy to go to SF downtown. The bed was very comfortable and room was very big
  : The staff was not always present at the reception. also the breakfast was not a breakfast but more like a kind of snack

Good
Traveller Type: Family with Young Children