L'Endroit by la Reine city center

Good
Traveller Type:

Good
Traveller Type: Business Traveler
  : The location is very good and the facilities were well equipped and clean
  : The customer service was poor. I forgot my chrome cast in the property and contacted as soon as I noticed describing all the situation to the venue. I had to contact them several times asking them to check and after almost a month they came back to me, having looked for keys instead. Although I understand it was partly my fault for forgetting the device, I would have appreciated them to be more empathic and helpful since I contacted them first, they seemed a bit careless.

Wonderful
Traveller Type:
  : Location and well appointed. Clean and comfortable
  : Nothing

Good
Traveller Type: Family with Young Children
  : Good value, location and comfortable appartment
  : Description mentioned 4 twin beds but in reality there were 1 double bed and 2 twin beds. It was very difficult to get an extra blanket for the double bed because of the weird construction of the appartment being privately owned and not by the hotel which is handling check in. Staff was not helpfull in resolving this at all.

Good
Traveller Type: Family with Young Children
  : We liked the location a lot. It was a spacious appartement with a nice design. The kitchen was well equipped and the people we were in contact with were very friendly.
  : The bathroom had unfortunately not well claned, underneath the little bathroom rug it was really dirty. Given the wooden floors in this house, you could hear the steps from the above appartement and since they were moving stuff around all the time, we didn't sleep well. In addition, EVERY morning from 7:00 onwards, a desperate dog would bark non stop for about 2 hours. He was located one floor lower in the building accross and about 3 meters from one of the bedrooms. Not exactly what you wish for during your holidays.