The Usonian Inn LLC

Poor
Traveller Type: young couple
  : Nothing mattered after receiving terrible service.
  : The manager. Sure, it’s an interesting historical site - but that isn’t worth the petty unprofessional manager and her inappropriate and poor communication.I made my reservation less than 12 hours before our expected arrival. So when I received the email “request” to register all guests online, I decided against it. I figured why should I do what no other hotel requires, when they could simply easily verify our IDs when we arrived to check in. What’s more, my wife had gone to work so I couldn’t complete the online registration because it requires a selfie (downloading a photo instead is NOT an option.) What the email didn’t say is that check-in times were limited, or that they require you to register online because they have no intention of staffing the office so no one will be there when you arrive. This even though we arrived at 6:30pm on a Friday in the summer!My first indication that there was a problem was when I received a phone call from the manager at 5pm, something I thought highly unusual. She asked when we planned to arrive and I was vague because I was on vacation mode and wasn’t sure of where we’d be stopping along the way, and because my wife was shopping while I waited for her, so it wasn’t possible for me to get her input. Silly me - I figured when I had made a reservation that was enough, and that an appointment for a specific time wasn’t necessary - just as it wasn’t required at any other hotel. The motel manager apparently didn’t think that was reasonable and she scolded me, saying she felt “we need better communication.”Which is totally ironic because when I said I didn’t know when we’d arrive, she didn’t tell me that no one would be there when we arrived only 90 minutes later! Instead, she complained that I hadn’t responded to her message from an hour before (I was driving and didn’t see the email) and insisted that we complete the online check-in and reply when we knew what time we would be arriving.

Good
Traveller Type: young couple
  : Interesting with a Frank Lloyd Wright feel
  : Very low ceiling in room, lack of upkeep in exterior landscaping, uncomfortable bed

Fair
Traveller Type: family with young children
  : Close to the campground, my family was visiting.
  : Although the units were clean , it was overall outdated.Management called after we checked out and said we there was sand and grass on the floor and a chair, ( Tracked in from the camp ground). Management stated that we disrespected her property, and we were told never to come back.

Very Good
Traveller Type: solo traveller

Very Good
Traveller Type: solo traveller
  : Close to restaurants and bars.Liked the Mid century look.Very clean.
  : A little close to highway.There was not an Ice machine.

Good
Traveller Type: group
  : Location, and playing off the Frank Lloyd Wright theme of Spring Green, WI
  : Essentially a motel, with a noisy highway that kept me awake most of the night.

Pleasant
Traveller Type: young couple
  : Location
  : The bed could be better, no breakfast

Disappointing
Traveller Type: with friends
  : price - history
  : musty smell. could use updating. too invasive of a check in process.

Good
Traveller Type: young couple
  : Interesting architecture by a Lloyd Wright apprentice
  : Rather old, motel-style.

Wonderful
Traveller Type: review category business travellers