The Penn Stater Hotel and Conference Center

Poor
Traveller Type: young couple
  : While Booking.com has this rated 8.5 I would give it a 7. Conference rooms may be nice - but hotel rooms are another issue. This place needs major updating.
  : Our room was drab, akin to a Motel 6 - not a conference center, the carpet was not clean or up to snuff, the hairdryer started smoking and overheating upon use. When asked if we could fix the hairdryer situation, the staff said we'd have to see if they could call maintenance to help. When I explained I was standing with wet hair and had to be somewhere - urgency didn't seem to matter. After the hairdryer experience, and the overall terrible room, we decided to check out and go to another hotel. While this hotel is rated an 8.5 - I would rate this a 7. Booking .com was very understanding and helped to intervene. The hotel management called us after checking out - we appreciate their understanding - and for comping us the one-night stay. It is upper management that needs to completely update this hotel.

Wonderful
Traveller Type: family with young children

Wonderful
Traveller Type: family with young children

Wonderful
Traveller Type: solo traveller
  : Large room with couch. Big tv. Nice staff at front desk and Legends restaurant.
  : Coffee maker was an assembly project. Coffee choices were limited. Fridge didn't have a freezer section.