Hilton Garden Inn Stoke On Trent

Wonderful
Traveller Type: young couple

Very Good
Traveller Type: review category business travellers
  : Our room was clean and tidy and had nice views. We got a good night's sleep. Reception staff were friendly and helpful.
  : The bread options were very limited, I was looking for wholemeal bread, I found what looked like a brown bread that I had for toast but it tasted very sweet with my scrambled eggs! After I had some fruit and yoghurt and found the strawberries were frozen. At dinner we asked for Fanta Lemon which the restaurant didn't have so the waiter told us to leave the restaurant, go to the onside shop and buy them from there and bring them back. We instead chose another drink but feel if the Fanta lemon is in the shop surely the restaurant could have sorted the logistics rather than making the customer do it all. Not what I would expect from a Hilton. Also at dinner the same waiter asked if we'd like a dessert we said yes please, he then waited for our order when he hadn't given us the dessert menu.