Hotel Voskresensky

Wonderful
Traveller Type: Business Traveler
  : Staff are great

Very Good
Traveller Type: Solo Traveler
  : I've stayed at this hotel many many times and will stay here every time I return to Sumy. It has a perfect location at the city center, with new and large rooms with excellent facilities.
  : Even though I stay here about once a month and have gotten to know this hotel well, this time so much had changed. All of the friendly staff at reception, security, and the restaurant have changed, and they are not as friendly, warm, or helpful. I repeatedly kept trying to pay for my stay (I've always paid at check-in before), but they kept telling me to try again later: the next morning, not in the morning, later in the day, in the evening, etc. When I finally asked why I couldn't pay now, they said I could of course pay and they let me do so. I don't know why they made it so inconvenient for me needing to go back again and again to reception asking to pay. The breakfast had been good before, but this time it was terrible. I got my usual oatmeal and sirniki, but the sirniki were so dry and crumbly, and the sauce was strangelike a sour and fermented chocolate??that I didn't eat most of it. I find the breakfast convenient in the hotel, but the next time I am in Sumy, I will definitely go to some other restaurant for breakfast or buy something from a supermarket and keep it in the refrigerator in my room. I don't know why there has been this sudden change to new staff who have bad customer service. I hope it will change to something better the next time I return to Sumy; I love this hotel and don't want to change to a different place.

Good
Traveller Type: Business Traveler

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type: Business Traveler
  : Security good, reception- good.
  : Not enough warm room temperature

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Business Traveler
  : Not the first visit to this hotel and a confirmation of the quality of the services they provide. All rooms I stayed were well sized and comfortable, with good noise insulation and comfortable beds. All good in the bathroom too. Very nicely located in central Sumy, a few steps away from the pedestrian area and some of the most famous attractions.
  : This time my room was overlooking the internal parking, which meant that my windows were smack on the same level as the parked cars. A bit irksome from a privacy perspective but cannot say that I have received any inconvenience from this.

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Business Traveler