Hotel Don Fernando De Taos Tapestry Collection By Hilton

Very Good
Traveller Type: family with young children
  : The staff was great, very clean , looking forward to going back. The pool was great !!
  : My room # 615 the keys didn't work on the ice machine door,,,I had to go to the front desk to get ice,, the room phone didn't work,, the room was over $ 200. for one night,, paid over $60. for breakfast , and $ 15. for three drinks,, Biden omics,,,!!

Very Good
Traveller Type: family with young children

Wonderful
Traveller Type: young couple
  : I did not do the breakfast. Quiet, pleasant location. The room was a good size and the shower was modern and nice.The front desk guy was very professional. He checked us in and was also working a shift when we checked out the next morning. I had forgotten something in the room and he was able to quickly resolve my issue (I had already turned my key in). I really appreciated his helpful attitude. Wish I knew his name--really should be given a raise or considered for a promotion.
  : I would prefer a complimentary breakfast choice of some kind, or grab and go instead of only the hotel restaurant for choice.I'm not a big fan of pigeons, so I was surprised that the birds liked to roost in the lighting outside our room/other rooms (this may have been unique to our building).

Pleasant
Traveller Type: with friends
  : The beds and shower were good and comfortable , the room was large.
  : I found 2 roaches in the bathroom, and moths flying in the bedroom.

Very Poor
Traveller Type: family with young children
  : The facilities were nice, mostly. The rooms were certainly spacious. The hotel had a nice aesthetic minus the pungent odor entering the lobby.
  : The grounds could certainly use a bit of attention. It's overrun with weeds, overstuffed trash bins and debris in the walkways. Secondly, I was charged a fraudulent smoking fee, being a non smoker, how classy is that? I'm assuming there must be an upsell commission to charge guests such frivolous fees. I'm very offended by the accusation.

Poor
Traveller Type: young couple
  : Location
  : Dirty sheets upon arrival!!! No housekeeping services.

Poor
Traveller Type: young couple
  : The pool was nice
  : We checked in and only had one room. We had booked two. I have contacted booking.com twice to verify refunded for the second room. I have asked the hotel to call booking.com to address this issue.

Very Good
Traveller Type: family with young children
  : The main building is lovely.

Pleasant
Traveller Type: young couple
  : Clean
  : Pool area , the chais cushions were dirty

Very Good
Traveller Type: young couple