ibis Styles Thonon-les-Bains

Wonderful
Traveller Type: Family with Young Children
  : Breakfast

Very Good
Traveller Type: Solo Traveler

Fair
Traveller Type: Family with Young Children
  : Although there are few but secure and monitored parking spaces.
  : The bathroom scrubber was covered in an unpleasant white substance, and I had to cover it with paper to avoid looking at it. The carpet in the room had an unpleasant odor, indicating that it hadn't been cleaned for some time. The shower was also stained. Later, the room was renovated, but it seemed to be a subpar renovation. The breakfast variety was limited and uninspiring. Additionally, I had a negative experience with customer support. I arrived around 2 a.m. and requested two extra pillows, being assured that the issue would be resolved. However, when I returned to the room at 10 p.m., the pillows still hadn't been delivered. I tried once again to request the pillows, but after waiting for another hour, I realized that my request was not being attended to. I ended up personally going to the reception to retrieve the pillows. In summary, my stay was quite disappointing due to the lack of proper hygiene and maintenance in the toilet brush holder, the unpleasant smell from the carpet, the limited breakfast selection, and the poor customer service. I hope these issues can be addressed and improved in the future so that other guests do not encounter the same problems I did during their stay.

Very Good
Traveller Type:

Very Good
Traveller Type: Family with Young Children
  : I know Ibis from before . The room size was decent. Wet room was very good. TV size good. Breakfast was good and offered good variety. The staff were welcoming and helpful
  : I expected a water bottle and a kettle in the room with complimentary tea & coffee bags. I thought bread needed variety ( brown bread and toast for example )

Wonderful
Traveller Type: Family with Young Children
  : Best Hotel out of seven on our trip and some were a lot more expensive.

Wonderful
Traveller Type: Traveling as Couple