Residence Inn by Marriott Toledo West

Very Good
Traveller Type: review category business travellers

Very Good
Traveller Type: group
  : So this hotel room I booked for 3 adults, and there was supposed to be a king size bed and a pullout queen sofa. There was no pullout sofa, only this stool couch thing that my dad had to sleep on, hard as a rock. There was no sofa at all, it was just this one chair thing so we were disappointed.

Very Poor
Traveller Type: solo traveller
  : I was initially very excited to book with Marriott as a way to have a solo trip andrecharge. However, upon reserving my room, I was quoted that the cost would be US$303 which included a temporary hold or a hold on my card for any incidentals upon checking my bank record as of date I have been charged $808 with myself being a 44 year old. No children no parties my room had never been clean. I had not received more towels until I went down to the desk, myself to request more towels for my second day of showering, I’m really trying to put my head around how my bill jumped up in additional 500 some dollars which by all right I should’ve gotten the incidentals that my card was put on hold for back because there was nothing wrong with your room. Nothing this is very disturbing word-of-mouth goes very far in the world of marketing and until this matters rectified one I will be contacting my bank to I will be passing along the word that people, i.e. myself and others that I have known to be mischarged!, but not as much as I was have heavy unfortunate situation of being overly charged despite what they’re being quoted and this is unethical is racism involved is it red lining because that’s the only Guest that UNFORTUNATELY have been affected by this same issue with varying degrees! Again this is CLEARLY redlining and is unethical, unsavory business practices as well ILLEGAL AND I HAVE ALL OF MY RECEIPTS AS PROFF OF EVERYTHING! I spoke of word of mouth earlier and typically like to keep these two worlds separate, but I personally decided to proceed with CHOOSING Marriott due to knowing I have a VERY PERSONAL AND PROFESSIONAL RELATIONSHIP WITH A TOP LOCAL ANCHOR AND NEWS ANCHOR. I will allow Marriott until 3/31 to PROPERLY AND PROMPTLY “comb through “ these asinine charges, before proceeding with the PROMISES STATED in this “survey “. You may reach me via all the information I have on file with you ASAP!
  : Nothing at this point!

Very Good
Traveller Type: review category business travellers
  : Breakfast was okay.

Very Good
Traveller Type: family with young children

Very Good
Traveller Type: family with young children

Very Poor
Traveller Type: family with young children
  : It was very good the staff was very rude & Racist
  : Very racist & very rude will never ever stay there again

Very Good
Traveller Type: review category business travellers

Very Good
Traveller Type: family with young children

Wonderful
Traveller Type: family with young children