La Corte Di Gerardo

Disappointing
Traveller Type: Family with Young Children
  : facilities
  : I booked a room and breakfast stay. while there, the owner told us that there was a charge for the lunch since it was a half board hotel and we have to pay it even if not taking it. we had lunch because the pool was very nice but I do not agree that the conditions of a reservation are changed after the booking.

Good
Traveller Type:

Poor
Traveller Type:
  : The staff was nice, the food was good. The surroundings were nice. The pool was well maintained.
  : We (two couples) booked two separate rooms last-minute with Booking.com. After all payment details were provided, and cancellation was not possible anymore, we received a message that we would be situated in a quadruple room. I asked if this room would be suitable for two couples, thinking it might mean that there were two separate rooms in the apartment. They did not reply. Upon arrival, we saw that the room was just a two-person room, and one field bed was placed in the room to accommodate a third person. When I explained I booked two rooms for 4 people in total, they quickly carried up a second extra bed, so the four of us could sleep in that one room. I already told them that mistakes can happen, but that we booked two rooms, not one, and we would be fine in this one room for now, but I would not be happy paying for two rooms when I got only one. The guy told us to discuss this with the owner. Fast forward two days later, and we discussed this point again. We were told that the price was per person, and not per room, and that the price was non-negotiable. They even told us that if we were not happy with the room to begin with, we should have just packed our bags and leave in the first place. Easy to say when you cannot cancel the room anymore. I would get over the fact that the beds were hard as concrete, and the air conditioner not working (especially in a small room with 4 people), but they really should get their booking.com in order, since you book one thing, pay for it, and then get the other. The only reason Im giving it a 2 out of 10, is because the staff was actually very nice and accommodating and because of the good food