Villa Bertagnolli - Locanda Del Bel Sorriso

Poor
Traveller Type: Business Traveler
  : The staff's joking around

Very Good
Traveller Type: Traveling as Couple
  : A unique accommodation with historic wings. Feels like you living at someones house. Nice staff but they are not there all the time so dont expect 24/7 service. Once they are there they give a very good service. Evening meal was of high quality, breakfast a little lower quality. Outdoors the environment i magical.
  : The pillows could have been better. Cushions on the outdoor furniture would have been nice

Very Good
Traveller Type: Family with Young Children

Poor
Traveller Type: Business Traveler

Very Poor
Traveller Type: Traveling as Couple
  : Nothing. The place is very old and looks like a horror film location. It is not charming at all, the furniture js old, the building is old, with risks everywhere (no fire inspections for example), and obviously not well taken care.
  : I didnt like anything. The bed sheets look dirty, the bed was dirty, there was even bird feathers in our bed.The staff is unfriendly, the say checkin is until 9pm but they send you messages and call you to check in earlier.The breakfast is a joke. Just bread, cheese, ham, some eggs and yogurt. For 8 euros I can go to a market and buy all this with better ingredients.We booked thinking it would be charming, but thr photos are deceptive and were taken with good light, in newly cleaned rooms (which they were not).We booked 2 days and left after the first night, with a loss, to be able to sleep confortably in a good place.