Carraresi Room

Wonderful
Traveller Type: Solo Traveler

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Solo Traveler

Good
Traveller Type: Solo Traveler
  : Apartment is nice, very good position. Quality/price ratio might seem a bit high, but apparently that's below the city average.
  : Wifi was not working. When asked the property, they mentioned "they have been waiting for assistance for 2 days". I work in customer assistance, and I can say in such cases would be better to let the customer know in advance - or at least do something to "pay off" for the inconvenience (wifi is not that much of a premium service nowadays, I guess almost anybody would book a structure without wifi in 2022). Small things like couple of extra coffee capsules, a small "sorry for the inconvenience" note, or waive off the 2EUR of tourist tax. Not the case here, which left me a bit disappointed to be honest.

Wonderful
Traveller Type: Family with Young Children
  : Perfect location on a quiet street and close to everything in the centre of town, secure entry, everything you need in the apartment for a comfortable stay.

Very Good
Traveller Type: Traveling as Couple
  : Location was exceptional. Staff on call were helpful and courteous. Loved the escalator, huge bonus.
  : No view from the window and building opposite obstructed the light entering the room. No plugs for the wash basin and bede.

Pleasant
Traveller Type: Traveling as Couple

Good
Traveller Type:
  : Nice place, good position
  : Very noizy. The heating sistem was very noizy, every 5 minutes running. I couldn't sleep all the night.

Disappointing
Traveller Type: Family with Young Children
  : The location was central, accesibile, easy to find. The self check in was convenient.
  : The place was nicely decorated, with vintage furniture, but the room had a bad odour altogether. Also, the appliances were very noisy: the refrigerator worked almost continuously. Also, the gas central heating started by itself every 30 minutes even no one was using the hot water. We appreciated the presence of the noisy electric fan, as the temperature was above 28 Celsius inside the flat because of the extremely hot weather. Lots of things needed mending inside the house (broken tiles in the bathroom, small holes in the walls, vent pipes with no cover, etc.) The couch was dirty and also some of the towels. There were no clear instructions regarding the waste/ litter.

Disappointing
Traveller Type: Family with Young Children
  : Location
  : Cold water. Lack of WhatsApp response to having no hot water, despite seeing that the agent had been on WhatsApp after my message. The agent was brusque up to the point when they could see we had a point re cold water. The accommodation was not checked sufficiently before we arrived and we had to restart the boiler at their instruction, despite there being a warning not to do so. I guess one could say that their boiler instructions were correct, but we were asked to circumvent them when following them proved to be inconvenient for the owners.