Holiday Inn Express and Suites Lindale

Very Poor
Traveller Type: Family with Young Children
  : Nothing
  : Hard to get to. Desk clerk was rude, used foul language. Desk clerk was rude to the agent from booking.com when she called to help me get a refund. My mom is in a walking boot, we were placed on 3rd floor. If power went out,my mom could not get down 3 flights of stairs to get out in an emergency. When I returned the keys to the room to the front desk the clerk informed me she isnt a f*cking electrician. Enclosed are photos of my mothers foot as I got no further than front desk.

Very Good
Traveller Type:
  : Great breakfastComfortable bed
  : Our cleaning lady came in at 8:00 am and woke us up. She was very apologetic

Poor
Traveller Type: Family with Young Children
  : Our experience at this hotel was very badThe receptionist was not very friendly and when they gave us the room we noticed that the beds had not yet been cleaned and the sheets had been put on and my wife and daughters had to put the sheets on and after this very unpleasant experience the power went out for a few hours. We come to this hotel very often but we will not come here again.very bad experience our stay.
  : Our experience at this hotel was very badThe receptionist was not very friendly and when they gave us the room we noticed that the beds had not yet been cleaned and the sheets had been put on and my wife and daughters had to put the sheets on and after this very unpleasant experience the power went out for a few hours. We come to this hotel very often but we will not come here again.very bad experience our stay.

Wonderful
Traveller Type: solo traveller

Very Good
Traveller Type: group
  : Great breakfastComfortable bed
  : Our cleaning lady came in at 8:00 am and woke us up. She was very apologetic

Very Poor
Traveller Type: family with young children
  : Nothing
  : Hard to get to. Desk clerk was rude, used foul language. Desk clerk was rude to the agent from booking.com when she called to help me get a refund. My mom is in a walking boot, we were placed on 3rd floor. If power went out,my mom could not get down 3 flights of stairs to get out in an emergency. When I returned the keys to the room to the front desk the clerk informed me she isn’t a f*cking electrician. Enclosed are photos of my mother’s foot as I got no further than front desk.

Poor
Traveller Type: family with young children
  : Our experience at this hotel was very badThe receptionist was not very friendly and when they gave us the room we noticed that the beds had not yet been cleaned and the sheets had been put on and my wife and daughters had to put the sheets on and after this very unpleasant experience the power went out for a few hours. We come to this hotel very often but we will not come here again.very bad experience our stay.
  : Our experience at this hotel was very badThe receptionist was not very friendly and when they gave us the room we noticed that the beds had not yet been cleaned and the sheets had been put on and my wife and daughters had to put the sheets on and after this very unpleasant experience the power went out for a few hours. We come to this hotel very often but we will not come here again.very bad experience our stay.

Wonderful
Traveller Type: family with young children
  : Cleaness, it was wery clean. Location is great. Breakfast was also good and generous. G
  : Nothinh

Very Good
Traveller Type: young couple
  : Clean and Fresh! Nice room, lounge sofa, good work/space, numerous electric outlets, good breakfast (and they had 'to go bags.). Bed was comfortable, We were assigned room that faced I-20 (noise!!). Asked for room on opposite side of building. Yes, got that room. Room was quiet and nice (appreciated getting that room).
  : Right next to I-20, lots on noise at pool area, difficult to fine (tucked between and back of Hampton and Best Western).

Wonderful
Traveller Type: solo traveller