Résidence Les Balcons de Belle Plagne

Good
Traveller Type: Family with Young Children
  : Location
  : Restaurant/Bar below

Fair
Traveller Type:
  : Location, ski in/ski out, staff friendly
  : Dated, didnt feel like it should be 4*, room tiny with poor facilities and uncomfortable and small beds, undersized facilities for size of hotel. Didnt even provide loo roll!

Poor
Traveller Type: Family with Young Children
  : LocationFamily friendly Pool for kids Majority of Staff very nice and friendly Great heating and hot water
  : Worse thing about this hotel was the lack of sleep, our room was next to the hotels boiler plant room with 2 new giant 50cm diameter outlets that I can only describe as roaring like a ferries engine every 2 minutes through the night, shaking the whole room and keeping us awake all night. We tried to complain, though there were no other rooms available. Earplugs helped but could still hear it, so basically had no sleep all week. Old and tired needs refurb, Room absolutely stank of smoke on arrival took 3 days of leaving doors and windows wide open to to clear. Average cleanliness, toilet wall behind door had a very nasty brown stain where someone clearly couldnt get thier pants down quick enough. Sofa bed in lounge that our child slept on had a very large stain all over it which looked like someone urinated themselves. It was also very uneven and the front broken.Bar was very slow, clearly had a long season as one girl very miserable and hard work to deal with. We had dinner b&b, we had to walk 5 minutes up the road all week to another hotel as our restaurant was full and they bumped our group. dinner service was extremely painful, 3-4 hours to get through 3 courses, we tried our best to get them to speed up taking orders/service throughout the week, but there was no way, they move at thier own pace.Sometimes the food was ok other nights very very average. There was a quiet lounge with pool room which wed like to have used but the fireplace smoked so bad as none of the staff attended to it that we couldnt stay in the room more than 2 mins.Location is ok, good access to slope for good skiers, but bad for beginners as you have to ski down a very steep slope outside the hotel, which was often icy or mogully, so beginners couldnt do it. To get to ski school they had to either walk 10-15 mins, or try their best to fall down the slope, then get a lift back up.

Wonderful
Traveller Type: Family with Young Children
  : Layout, proximity to slopes, although still a bit of a walk to the nursery slopes if youre a beginner. Staff very friendly and helpful. Restaurants were great and nice to have on your doorstep.
  : Overall the place looked clean but there was a bit of grime and dirt on surfaces on closer inspection, especially in the bathroom around and behind the shower screen.