Hampton Inn & Suites Valparaiso

Poor
Traveller Type: Business Traveler
  : The hotel was fresh and new. Very clean and breakfast was excellent.
  : The hotel is under renovation. The parking is in a lot a quarter of a block from the hotel. There is no sign telling you that this is the driveway to enter. The lot is just broken pavement hard to drive on and near impossible to push a luggage cart on. The sidewalk to the hotel is also broken up and near impossible to push a cart on. No excuse for the condition of these temporary features.

Wonderful
Traveller Type:
  : The breakfast and breakfast staff were excellent. The staff at breakfast went above and beyond to be helpful, friendly, and courteous. This positive impression left by the breakfast staff is a critical component to how guests feel overall about their stay. The breakfast selection is varied enough to meet the needs of our large family, including one member who requires gluten free options. That special diet family member eats from the choices of fresh fruit, gluten free boxed cereal, breakfast meat, fried potatoes, and juice. Two of my children and I personally love the make your own waffles the most. I also greatly aporeciate the always available onsite coffee.
  : Your retro colors and style choices for your renovation and new modern photos in the rooms seemingly replacing Valparaiso related photos make the rooms feel older, smaller, and less clean, instead of updated. We were staying this particular time for graduation weekend. The room was in the worst condition we have seen over the past four years. Your establishment would present a better impression by focusing on your location with in room photos of Valparaiso landmarks and Indiana Dunes related photos, blue and white colors not the harsh, stressful 60s oranges that have started to be more pervasive in your hotel color scheme. More people will feel relaxed with a blue color scheme than oranges, yellow, or greens.Additionally, the air conditioning is VERY loud.

Pleasant
Traveller Type: Business Traveler
  : Room was clean and pretty nice
  : Doing a lot of construction on it, didn't know ahead of time , couldn't find the entrance, all around not worth the cost of staying there, business center and stuff was closed

Wonderful
Traveller Type: Traveling as Couple
  : Breakfast was very average.
  : Eggs were a bit cool.

Wonderful
Traveller Type: Family with Young Children
  : Great breakfast. Very clean and updated. Great option compared to alternatives in the area. We had a group with both gluten and dairy sensitivities and they were able to accommodate both with the breakfast options.
  : Still under construction but it didnt bother us any. Stayed a Saturday night and besides seeing the equipment and work zone there was no disruption or noise.

Very Good
Traveller Type: Family with Young Children

Fair
Traveller Type: Solo Traveler
  : The property was clean and staff was very friendly
  : When booking I wasnt told that they were doing extensive renovations on the property from 6 am to 6 pm and I was there on a weekend. The jackhammer ( or whatever was being used to extract the outside layer of concrete from the side of the building) was right outside my window on both Friday and Saturday. I went and said something to the front desk on Friday and they said Hopefully they will move before Saturday They didnt and at 6 am the pounding started again. I was not offered another room on the other side or anything.

Very Good
Traveller Type: Traveling as Couple
  : clean. inside was exceptional.
  : Construction to the main entrance, made it inconvenient. needed more visual instructions, as where to park. not enough signage.

Good
Traveller Type: Business Traveler
  : No room service very poor breakfast changing my room due to maintenance

Pleasant
Traveller Type: Business Traveler
  : Breakfast was fine.
  : Construction. Was not on website at time I booked otherwise I wouldn't have paid $175 a night.