Crotto Di Gittana

Disappointing
Traveller Type: Traveling as Couple
  : Staff was super friendly. Room was very clean. View from the balcony was stunning.
  : Firstly and the most unhappy about was the access to the facility. It was super narrow and hairpin bends road, only one car was able to pass - very dangerous. Staff should have warned all travelers with cars about the condition and should have suggested to go from the top village. We were shocked by the condition (almost scratched our car) in the night. Secondly, the window for person-checkin is very short - only 17-19h. Outside the window. We had to do very lengthy self online check-in, and follow complicated instructions to access to the room, which was super inconvenient when we were in travel without good internet connection. Also, room noise insulation is very bad. I could hear neighbor room voice. Especially when they had a lot of kids, forget about the idea to enjoy quiet Lake Como. Only one restaurant available by walk. Everything else needs a car, and complex of bad driving road condition. It was really unpleasant.For the price of the room and what we got in value, I would have preferred to pay more to stay in the village center of Varenna.