Venice Altanina Apartment

Fair
Traveller Type: Family with Young Children
  : Location and sorrouding is good. is good and sorrou
  : Linens are not cleaned. Main door was locked and hard to get in the property. Every time calling neighbor help toget in

Wonderful
Traveller Type: Family with Young Children

Fair
Traveller Type: Family with Young Children
  : It was a good location when we finally got used to it, set back from the hustle and bustle. Venice city is a great experience but the accommodation let it down.
  : It was a very dark apartment and definitely didn't have the holiday feel we like it was more like someone's home. There was a very strong smell in the place so we had to open windows but then we got eaten by mosquitos. The rules about the rubbish and having to bring it to the canal before 8am or be fined and the air conditioning charges if you go below a certain temperature would scare you into not using it.Surely the 50 cleaning fee should cover them to do the rubbish.Now maybe this is the normal in venice I don't know as this was our first trip

Very Good
Traveller Type: Family with Young Children
  : Spacious well-located flat. Super service! I informed the host that the fridge was faulty, a few hours later a new one was there.

Wonderful
Traveller Type: Family with Young Children
  : The apartment was super clean and well equipped.
  : The sofa is right under the air-condiotining which makes it a threat for catching a cold after several hours of walking in heat. Especially if you plan that this bed is for kids.

Poor
Traveller Type: Family with Young Children
  : Very good Wi-Fi. Bathroom was good, but there was no soap, no shampoo, no trash container, no shelves in the shower.
  : Summary: turning much more expensive then expected. There are a lot of better options for the price we payed in total in better location, with better amenities. Poor management. I travel a lot and this is one of the worst stays.1. The instructions on how to get in the apartment were wrong. Provided GPS location was incorrect. We spent 2 hrs running in circles trying to find the correct home by the picture they send us. We tried to call a manager, locals tried to help us, talking with him Italian and get some guidance for us, but it still was wrong.2. There is a church bell which rings every 30 min - during day and night. It is very close to the apartment, you hear it all the time. Night is especially terrible since it rings 12 times at midnight, 6 times at 6am, etc.3. You will pay city taxes few times: first - when the property is booked the actual price will be higher due to the city taxes added. My total price increased by $100 in the booking website. And when we arrived I received a message saying that I will need to leave 60 city taxes in the safe box. When I asked why - they replied that they do not charge city taxes via the booking website. Why the total price was increased originally?4. The garbage policy is very tight. You need to sort the garbage and get read of it. In case you fail and leave some garbage behind you will be charged 160. The issue is - there is no garbage bags, not enough containers for sorting the garbage. Nothing to help us to clean up properly.5. The real apartment is not like pictured. Not as cozy. The sofa is not white leather. There is no chaise-longue, the plants are dying and not so green as promised by pictures.6. The walls are dirty, with black spots and stripes.7. The bed linen is not clean: few pillowcases were dirty.8. Check out instructions are unclear. They ask to leave the property same way it was before our arrival- does this mean we need to update the bed linen and towels by ourselves?

Wonderful
Traveller Type: Traveling as Couple

Fair
Traveller Type:
  : I was pleased with the possibility of a night check-in, the keys were in the box, WiFi , hair dryer , The apartment was clean, beautiful terrace, there is air conditioning
  : When we drove into the apartment, there was a terrible smell of the old grandmother, it takes a long time to get used to such a smell. on the table lay a huge list of rules for living. Terrible rule with garbage sorting, all garbage must be thrown out at 5-6 in the morning on the boat and boats for each garbage go on different days and only early in the morning. The owner demanded garbage sorting, but there were no bags and different bins for them too. If this is not done, then a fine of about 160 EUR. Why do guests have to bother with this problem when the payment for cleaning is included in the apartment???? The second terrible rule is if you turn on the air conditioner below 23 degrees, then you will be charged for the DAY 50 EUR!! It's not normal when it's +34 outside!! One air conditioner is absolutely not enough for 3 rooms and it was very hot to sleep at night. There was no KETTLE in the apartment, and we wanted to warm the water on the stove, but there was a gas stove and there were two lights for it, which were completely empty!!! There were 2 rolls of toilet paper in the bathroom and when we asked the owner where to get more, he was very surprised and did not answer us!!! For the price of an apartment, there is not even extra toilet paper. The sofa in the living room should have been replaced a long time ago, it was terribly hard to unfold and assemble. When you sleep on it, it will fasten loudly and it is very uncomfortable. There were ants in the living room. There were two chairs on the terrace and 1 of them was broken. TV without Smart TV, which is also frustrating. When climbing to the apartment on the 3rd floor, a very narrow and slippery staircase leads. Get ready to wake up at 7 am to the ringing of bells And when the payment for the apartment was withdrawn, but it was indicated that they would withdraw the entire amount, but in the end only a part of it was withdrawn and 50 euros had to be paid in cash !!

Wonderful
Traveller Type:

Very Good
Traveller Type:
  : Its clean and the owner send all the information in getting to the Apartment and very quick to reply answering questions.
  : I like cery well the Balcon and the appartment is clean.