Wallace Luxury Home

Very Good
Traveller Type:
  : Decoration, facilities, location

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children
  : At first a little tricky as we did not have mobile data so the apartment only sends codes on the day mid morning

Very Good
Traveller Type: Family with Young Children
  : Spacious apartment in a charming old building.
  : When we entered the apartment, it was very cold because the heating was NOT turn on and 2 windows left open.

Very Good
Traveller Type:
  : Spacious apartment in excellent location.
  : Property generally clean but seat covers and net curtains dirty and badly stained

Wonderful
Traveller Type: Family with Young Children

Very Poor
Traveller Type:
  : Location was the only good thing
  : We booked Wallance Luxury Home, because we are a group of three, and the apartment looked beautiful. I contacted the hotel after the booking and payment, because I noticed from the pictures that the bedrooms are connected to each other, so you need to walk through one bedroom to get to other one. This is not written on the details. They told me that every room has their own separate access.One month before our trip, they contacted us that yes, there is no separate entrance to bedrooms after all and they can offer us another apartment. I accepted the switch because as a group of 3, with different schedules, we cant stay in the accomodation that have walk through bedrooms. When we arrived to our new apartment, I feel fooled. The location is very good, but the apartment itself is horrible. Everything is broken and old. Both toilets doors doesnt close (no privacy), the lights doesnt work in one bedroom, no hot water for more than 1 person in the shower, in every room some furniture is broken. Either they have left them just broken like that, or fixed with a tape. I also find it extremely petty that we have given one toiletpaper roll per bathroom, for 5 days of stay for 3 people. Also 3 coffee capsules for 5 days for 3 people. I was not offered a price reduction when I was suggested for apartment switch eaven I had paid for well equipted Wallance Luxury Home and I got student doorm apartment instead from company that calls themselves Verona Luxury Homes

Very Good
Traveller Type:

Very Good
Traveller Type: Family with Young Children
  : Location was good and overall layout of the apartment as well. Two bathrooms is always appreciated. Beds were comfortable. No noise from the street (although upstairs neighbors can be heard rather well probably due to wooden ceilings)
  : Difficult to open the door to the apartment - neighbor was kind enough to help us when we arrived, as there is self check in and key is left in a box outside. It is convenient if it no problems, but in our case I was standing outside the door some time and trying to open the door in vain. A lot of things were broken - several lamps did not work, lids on certain things were broken, dirt in the corners, especially in the bathroom. Covers of the lightcolored armchairs were awfully dirty. This place could be so much better with a small refresh.