Eos Hotel

Poor
Traveller Type: Solo Traveler
  : The room was large, but I was on my own and it was for 4 people. With 4 it would have been cosy. The staff allowed me to bring my bicycle into reception and lock it there. There was one staff member in the evening who spoke English and was welcoming. She made a real effort and smiled. (The only one!)
  : Its difficult when staff dont speak English and the guest doesnt speak Bulgarian. but a smile is international, and no smiles were returned. Everyone seemed grumpy, and upon arrival, although I was the only person checking in, I was initially ignored. At breakfast no one could provide me a list of what was available. The breakfast notice on the reception desk was out of date, and no longer valid, which begged the question, why was it there? My toilet or sink leaked, clearly a known problem because some make shift repair had been attempted. I went through 3 towels trying to keep the bathroom floor dry. The twin bedroom only had net curtains. good luck to anyone trying to get a lie-in there. There was one available sockets in each bedroom, not enough for 4 people with phones etc. There was no plug near a mirror. I had to ask reception for a hairdryer but then had no mirror to use. Trivial issue but. The bath seemed dirty. I used my own disinfectant wipes before using it. I think it was just engrained scum but come on, use some Vikal or something. Generally the place needed a make over and happier staff. I was intending to stay two nights. I stayed just the one, and would never go back.

Good
Traveller Type: Business Traveler
  : Location and workers very polite
  : No so clean the room

Pleasant
Traveller Type: Traveling as Couple
  : The room was clean, they upgraded us due to a party in the restaurant, so the noise do not disturb us.
  : The food in the restaurant.

Very Good
Traveller Type: Traveling as Couple
  : perfect location for us, great value.

Fair
Traveller Type:
  : Location only. And only because we needed a quick escape to Romanian border, not that from a tourist point of view the location is something special.
  : There was some noisy party in the restaurant, that lasted after midnight and we couldn't sleep because of the noise. If we were told about it we could arrange some other place to sleep cause we had to get early in the morning and couldn't sleep half of the night.

Wonderful
Traveller Type: Traveling as Couple
  : Clean, big room and warm.