Hotel Blanca Resort & Spa

Disappointing
Traveller Type: Traveling as Couple
  : Beautiful nature all around, relaxing and a lot of great things to see, good food, outside the hotel.
  : Room was in need of repairs, many cases of old leaks that were never "coverd up after fixing", many small things that are broken/missing, for example in bathtub there are things in need of repairs (nozzels), carpet was torn in places, and so on. Would expect more from a 5* hotel.Staff was mostly nice, one of waiters was a bit "pushy" with the amount of tips he was getting, once i forgot cash in the room and after i paid with card he was slightly rude. Breakfast was decent, but from location i would expect to eat more of local food. Every house around the hotel is selling honey, yet hotel is offering some cheap fake honey full of sugar packed in plastic... I could go on with it.Pool was there, nothing special. Jacuzzi was more of a massage pool then jacuzzi, water in it was cold and half of the nozzels didn't work. Saunas were turend off, and most of the time you couldn't find a person that could help you with that. All though they offer massage, that also wasn't available. (Reminder they claim it's a SPA)I understand we stayed at the hotel outside the "main" turist season, but still we are talking about 5* hotel.On the last day at check out we had one more "surprise" even though i paid my stay in advance, at check out they wanted to charge me for another 70 some , beacuse they changed the price of room during my stay. After 30 to 45 minutes of explaining and proving that my stay was fully paid in advance (exept for town turist tax which i was planing to pay) they returned my documents (which they held from the moment i checked in) and let me leav, which we were more than happy to do at that point.All around i would say that nature of Vlai is amazing and worth visiting but i would not recommend this hotel for your stay. The price we paid was "fair" but only beacuse it was "cheap" at the time.

Very Good
Traveller Type:

Poor
Traveller Type: Family with Young Children
  : The location
  : Too old .. need renovation .. the air conditioner temperature was fixed on 26 .. too hot

Poor
Traveller Type: Family with Young Children
  : Location is good only
  : Reception and technical dont know English and no people for caring language like 3 stars

Good
Traveller Type: Family with Young Children
  : The beds and place is good
  : It seemed as if it did not deserve five stars. The service is slow. There is only one employee, who is the receptionist. The breakfast is not good for me. It did not provide items such as a five-star hotel.

Very Good
Traveller Type: Family with Young Children
  : Hotel je na predivnom mjestu,ambient prekrasan,osoblje divno,posebno maser Edo,sobarica Merjema,menadjerica Emina konobari majstori...uigrana ekipa koja zna svoj posao I veoma usluzni. Zasluzuju pohvale jer su se trudili da "ublaze" nedostatke kojih je bilo ali treba dati sansu da ovaj novi TIM dokaze svoje sposobnosti I svojim trudom opravdaju 5 zvjezdica koje to sada zaista nisu. Ali vjerujem da ce se oni dokazati jer ovu ljepotu prirode ambient zraka itd.. nema ni u Svicarskoj...hehe Vlasic je Bosanska Svicarska
  : Bazen I spa usluge su zakazale,djakuzi nije topao,vise hladan,bazen I djakuzi trebaju popravke,zastarjelo, Parna soba nije radila...ali maser I kolege su zaista bile jako dobre I usluzne.U restoranu dorucak I hrana su bili dobri ali nije bilo svedskog stola.....nasa soba iako je bila jedna od ljepsih sa pogledom na skakaonu,je bila jako hladna ali su nam donijeli grijalicu I radnici na odrzavanju su nam izasli u susret odmah oko toilet I grijanja,znaci sve ovo je za pohvalu. Nakraju cijena boravka je bila prilicno velika sobzirom na nedostatke,dobili smo poklon Plata voca,za nasu godisnjicu,,zasto smo zahvalni. Otisli smo sa nadom da ce nase pozitivne sugestije I kritike uciniti da se vratimo u vrijema snijega I da nedostataka nebude

Very Good
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Family with Young Children
  : Location
  : Service, view, staffAll were below the standard

Disappointing
Traveller Type: Family with Young Children
  : The location is good
  : Everything

Good
Traveller Type: Traveling as Couple