Island Sands Resort

Wonderful
Traveller Type:

Wonderful
Traveller Type:
  : Roomy, clean, view
  : Ceiling van in living room area didn't work

Very Poor
Traveller Type: Family with Young Children
  : Unit was not ocean facing as was advertised on the site! I spent the first two days talking to vacasa customer service trying to find a different property. While they were responsive and ended up reimbursing for the disappointment and for spoiling the vacation, I would not book in island sands resort again.

Wonderful
Traveller Type: Traveling as Couple
  : Uninterrupted sea view just below the balcony, spotting green sea turtles every day.Relaxed and quiet environment, without being isolated. Walking distance from aquarium and restaurant.Swimming pool.
  : There were no staff available throughout our 6 day long stay.It was annoying to only get the door entry code one day before arrival, especially while travelling, struggling to get mobile phone connectivity etc.We spent a lot of time helping another family that arrived and who have not received the email with the entry code because an agent booked on their behalf. They had their booking confirmation printed out, but had no means of getting in their pre-paid apartment. There were never any staff available to ask to help with anything during the 6 days we were there. These poor people could not get phone reception, so we invited them to our apartment and thankfully the phone in our apartment worked, so we could phone booking.com and managed to get the entry code eventually. Otherwise it was perfect for us - nothing fancy, but peaceful and quiet while still having a holiday atmosphere. We want to go back again!

Wonderful
Traveller Type:
  : the view and location
  : no complaints

Good
Traveller Type: Family with Young Children
  : No breakfast was included.
  : Breakfast would have been great. But the problems were slippery bathtub, no ADA shower, ants on counter top by coffee maker, toaster. And we were expected to take out our own trash when we were being charged over $300 cleaning fee. For that amount, I expected better. And one light bulb was not functioning over the dining area. Also the parking space was far from the unit. Had to walk far in the rain.

Pleasant
Traveller Type: Family with Young Children
  : The view and property were nice. Pool was good. Easy to property from airport.
  : There were not many restaurants to eat at. There were not any groceries stores close to buy food. Pretty far from social activities and to nicer beaches. Room sliding glass door was broken as well as screen in 208 so we couldnt have door open for fresh Ocean breezes.