Hotel des Bains & Wellness Spa Nuxe

Fair
Traveller Type: Traveling as Couple
  : Location was good. Spa seems very nice though we did not go in. The main areas and the dinning (not open unfortunatelydue to COVID) were lovely
  : The rooms desperately need redoing! The bathrooms are very old, the curtains are too small to stop the sun coming in in the morning. I think a part of the hotel has been very nicely done up- we ended up sleeping in a room that was not done up at all leaving a poor customer experience due to the price we paid for that room.

Fair
Traveller Type:
  : Lovely spa and super massages thanks to a great masseuse. Generous-sized breakfast.
  : Not a 4-star room : Small, uncomfortable bed (no mattress topper which is pretty standard these days), mini-fridge did not work and no water, tea or coffee facilities in the room.Dangerous handrail into spa pool.Understaffed : Masseuse was also the receptionist and also the breakfast server hence Reception door was locked at arrival because she was giving a treatment in the spa! We had to phone and wait nearly 15 minutes outside.Noise / false advertising: I was informed the restaurant was being refurbished when I tried to book it prior to our stay, but was offered their restaurant Au Cheval Blanc 5 minutes away being informed it would open exceptionally on the date I requested seeing as the hotel restaurant was not available. On arrival we were told that both restaurants were closed, as though my prior conversation could not have taken place. Also, the restaurant on the premises was not being refurbished but - just below our room - was being completely rebuilt so there was constant noise and workmen appearing on the roof next to the bedroom window so had to close the curtain meaning no lake view!

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Solo Traveler

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : best hotel bed I have ever slept in, spa facilites excellent as well as wellness treatments, food was excellent as well

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children
  : The breakfast/ dinner was very good
  : We struggled a little with the language so had to have the correct person to speak with