P&O Apartments Old Town

Very Poor
Traveller Type: family with young children
  : The worst place I have ever stayed. I contacted them during our stay about things not working and how filthy the apartment was and they were very unhelpful. They just said "thanks for letting me know"Firstly: The key pick up is about 15 mins from the apartment. This isn't stated in the listing before booking. So we had to take a 25 min round trip walking with bags and 2 small tired toddlers Here's what else was stated on the listing that WASNT in the apartment and was significantly NOT as described. - no microwave -no toaster - no "extra large double bed" it's 2 small very thin singles that were also broke and unsleepable. - no working Internet. - no working TV- no playground - no sound proofing - Toiletries - pictures show multiple. There were 3 sachets of shampoo for 4 people Here's the safety failures of the apartment :- a man entered our apartment the day before we were due to check out saying p&o sent him and told him we should have checked out and the property should be empty. He entered with keys and my 2 small children were about to get dressed. - Broken sharp bulb in left bathroom. Which my 1 year old got a hold of - bed was completely unsleepable, it was broken. Again told the owners this and they were very unhelpful -blinds in front room do no open due to the lever being broken. Huge fire hazard. Here's the broken items - -Freezer door broken so couldn't cook frozen food-bathroom sink is blocked - lamps do not work - bed slats snapped in half - hole in sofa -broken arm chair- Cooker does not cook properly. Food was cold - light in bathroom hanging off - fire starter - TV does not work Cleanliness- -Pillow and bed stained so bad-Big black marks all over the floor -Fridge stinks -Cob webbs on window- window ledge is filthy - bed is disgusting underneath and over sheets

Wonderful
Traveller Type: Family with Young Children
  : Location was amazing

Wonderful
Traveller Type: family with young children
  : Location was amazing

Very Poor
Traveller Type: Family with Young Children
  : The worst place I have ever stayed. I contacted them during our stay about things not working and how filthy the apartment was and they were very unhelpful. They just said "thanks for letting me know"Firstly: The key pick up is about 15 mins from the apartment. This isn't stated in the listing before booking. So we had to take a 25 min round trip walking with bags and 2 small tired toddlers Here's what else was stated on the listing that WASNT in the apartment and was significantly NOT as described. - no microwave -no toaster - no "extra large double bed" it's 2 small very thin singles that were also broke and unsleepable. - no working Internet. - no working TV- no playground - no sound proofing - Toiletries - pictures show multiple. There were 3 sachets of shampoo for 4 people Here's the safety failures of the apartment :- a man entered our apartment the day before we were due to check out saying p&o sent him and told him we should have checked out and the property should be empty. He entered with keys and my 2 small children were about to get dressed. - Broken sharp bulb in left bathroom. Which my 1 year old got a hold of - bed was completely unsleepable, it was broken. Again told the owners this and they were very unhelpful -blinds in front room do no open due to the lever being broken. Huge fire hazard. Here's the broken items - -Freezer door broken so couldn't cook frozen food-bathroom sink is blocked - lamps do not work - bed slats snapped in half - hole in sofa -broken arm chair- Cooker does not cook properly. Food was cold - light in bathroom hanging off - fire starter - TV does not work Cleanliness- -Pillow and bed stained so bad-Big black marks all over the floor -Fridge stinks -Cob webbs on window- window ledge is filthy - bed is disgusting underneath and over sheets

Very Good
Traveller Type: with friends

Poor
Traveller Type: solo traveller
  : Nothing . Never again!!!! Would not recommend, will email complain letter . Location not as advertised, accommodation not as advertised.
  : Check in was awful experience/ customer service - non existent/ would never book again this way.

Pleasant
Traveller Type: group
  : The apartment was very cheap and the location was good. Checking in and out was easy (keys were collected and left in a secure box). Sleeps 4 fine (2 x double beds) but whoever sleeps on the sofa bed is drawing the short straw. Wi-Fi was decent. If you want something cheap to literally sleep and shower in - fine.
  : Apartment itself is very basic and could do with some modernising but fine for the price. Sofa bed barely constitutes a bed. The handle is incredibly temperamental. Sometimes it would open first time and other times you could be there a few minutes trying to get in. Shower wasn’t great - you could only use by detaching and holding the shower head in your hand. If you want something luxurious to spend time in - this isn’t it.

Good
Traveller Type: family with young children
  : Everything is ok
  : The smell of bathroom is bad

Very Poor
Traveller Type: family with young children
  : It’s near the old town and easy to find.
  : The difficult to get in the front gate and the cage gate. Almost trip by the floor isn’t level good in the bedroom.

Pleasant
Traveller Type: family with young children
  : Location.
  : Flat being not clean. It was tidy but not clean. Matress and beding were not same size. Mattress double size cover and sheet single.