Staybridge Suites Salt Lake-West Valley City an IHG Hotel

Good
Traveller Type: with friends
  : Nothing special
  : The sofa and the suite is broken down

Fair
Traveller Type: family with young children
  : The pool was nice and we liked the slide.
  : The room they gave us was a queen with a sofa bed, I have 3 kids so there was 4 of us staying. when we pulled out the sofa bed it was a twin so i had 1 kid with no place to sleep. When I went to the counter to let them know and see if they could help us the man just said uh huh. After trying to get help from him and getting the same answer 3 more times he finally basically said too bad because I went through booking.com and they would have told me what I was getting. After going back to the room and looking at my booking order I noticed the sofa bed in the picture was a double so I went back and showed him. I asked him if they had any extra rooms being that it was a Sunday and not very busy. He said no it finally relented and switched us. I didn’t feel like the staff was very friendly overall and we stayed for 3 nights so we interacted with several people from the breakfast staff as well as counter.

Wonderful
Traveller Type: family with young children

Pleasant
Traveller Type: family with young children
  : Family friendly and its cleanliness.
  : Hot tub wasn’t working our entire stay

Pleasant
Traveller Type: family with young children
  : My kids absolutely loved the swimming park! That was the entire highlight! It was wonderful for families traveling with children. Also, the breakfast is wonderful too.
  : I didn't like the doors that separated the main big sleeping room with the king bed in it, to the kitchen and living room. The two doors allowed to peek through so you couldn't undress without your other guests seeing you! I had to go to the bathroom to undress. Also, at night when you are relaxing with your spouse it's not so private. Needs to have a door secured and not any peep holes!

Good
Traveller Type: family with young children
  : Loved the pool and slide. We utilized that several times a day!
  : This is minor but the tv’s are old and it would have been nice to have a smart tv.

Very Good
Traveller Type: family with young children
  : I loved the pool
  : The location wasn’t the best.

Wonderful
Traveller Type: young couple
  : Clean, stylish

Very Good
Traveller Type: young couple

Very Good
Traveller Type: solo traveller
  : The staff were very friendly and super accommodating.
  : The location wasn’t my favorite but it was super easy to get to.