Simon Howe Lodge - Lady Cross Plantation

Very Good
Traveller Type: Solo Traveler

Good
Traveller Type: Traveling as Couple
  : the cleanliness, the space and the facilities were great as well as the location being so close to the beach
  : the property was far too hot and took too long to get it sorted. the underfloor heating was on constantly for the first 2.5 days and we were stupidly hot

Wonderful
Traveller Type: Family with Young Children
  : The lodge was in a lovely woodland setting, it was quiet and a nice caravan park. The location was ideal as it was really close to get to Whitby and the coastal villages for a great day out. And then close enough to get to York!
  : Nothing that the hosts could do, but nature can sometimes be a bit noisy - some scratching from wildlife at night woke us and our dog up, but, this was nature so not within the hosts control!

Very Good
Traveller Type: Family with Young Children
  : The lodge was very nice
  : The bath was out of action and the woman who came out due to getting through the car barrier was abrupt, as I hadn't been emailed the barrier code, probably not what you need after a 2.5 hr car journey, and 1st impressions, apart from that the lodge and whitby are really nice places to visit.

Good
Traveller Type: Family with Young Children
  : The property was adequate but the code given for the gate didn't work. The oven was dirty and my wife had to clean before use. The toaster was so badly made up with previous crumbs it set off the smoke alarm. The fires pilot light was not working in the fire the guy onsite came out and managed after a bit of fiddling to get it lit. The site was clean but the secure dog field had a broken fence. The site had swapped hands and the welcome pack was a bottle of milk and three dishwasher tablets no eggs as other guests commented but this is run by host and stay now,as we found out not made clear when booking. They sent several messages to us on site mainly to tell us that we had to vacate the property by 10 am on our final day not very customer friendly and certainly not helpful. We also found out that at the edge of the forest a Mine shaft and workings were being sunk to serve the new potash mine South of Whitby. This was not highlighted when booking all in all a mediocre experience. You should seriously have words with host and stay they are poor customer orientated company and the property is no where near 5 star and the rate is smiles too high you pay I will now think twice before booking through you again!
  : See above comments a poor over priced venue which faces problems from the mine developments!

Wonderful
Traveller Type: Family with Young Children
  : The location was great

Very Good
Traveller Type: Family with Young Children
  : Pipes were very noisy. Think need attention/service

Wonderful
Traveller Type: Family with Young Children
  : Place was amazing. Great location. Definitely try it out.
  : Couldn't work log effect fire