2 Bedroom House in Hales Orchard St Johns

Very Good
Traveller Type:

Pleasant
Traveller Type: Family with Young Children

Good
Traveller Type:
  : Parking space. Proximity to town and river for walks. Sainsburys on doorstep. House light, bright, clean and comfortable in a nice quiet cul de sac. Great towels supplied.
  : New build with thin walls etc. so sound carries throughout. Only 1 sofa so if more than 3 staying nowhere to sit except at the dining table. Need instructions for use of hob and heating. Parking space outside is for 3 cars although only 2 identified for houses 1 & 2, so apparently Id parked across 2 small spaces on arrival. Was then blocked in by a neighbour who left a note telling me so.

Wonderful
Traveller Type: Solo Traveler
  : The accommodation was ideal for a short break. It was nice to have a private garden as well. One free parking space was ideal.
  : The information about the accommodation and area was provided digitally. Paper copies would have been easier to use for us.

Very Good
Traveller Type:

Disappointing
Traveller Type: Family with Young Children
  : Perfect location
  : The cleanliness was very poor bed was not made properly ,windows on the property were filthy, toe nails in the bed and on the floor and Clumps of hair on floor

Very Poor
Traveller Type: Family with Young Children
  : We struggled to work the heating for hours as there were no instructions - after much messaging back and forth we got sent some instructions so could work instantly. one heater wasnt working in lounge. worst of all , the Tv on the stand was accidentally knocked off by myself , however it wouldve only wobbled if the legs were secure but the two legs werent screwed in so you could literally pull them out - therefore it wasnt installed / correctly safe. the TV wasnt new yet the owner charged my credit card 250 for replacement - despite similar new TVs at < 200 - and also it wasnt brand new so we shouldnt be charged for a new replacement - we should only be charged for a used replacement which wouldve been obtained for between 100-150. Contacted the owner who is yet to agree to any deduction. will not be using again. be warned.

Fair
Traveller Type: Traveling as Couple
  : spacious and quiet
  : couldnt access the property when arrived. stains on the sofa and microwave was dirty and fridge hadnt been cleaned

Very Good
Traveller Type: Family with Young Children
  : Decor and it was clean. Water was hot.
  : Lack of good relevant instructions on radiators, oven and dustbins

Very Poor
Traveller Type: Family with Young Children
  : Only the location
  : The place had a microwave and washing machine in the house when opening the washer it smelled and I had to go buy some cleaner for it so I could use it as little one had accident the microwave I tried to clean after getting some wipes from the shop but did not work so must have been modled told the booking team about this and the said they would send cleaner out next day but when returning back to the house they were still in the same condition.The house was supposed to be of cleanned but found dirty and dead dead flys,moths and spiders on the corner of the walls down on the floor and on the window sides also trapped dead spiders in the window you could see had been squashed when arrive messaged the booking team and also sent them photos of the places where it had not been cleaned and was told they would send a cleaner out the next day after came back after a day out the same places were also dirty not even been touch just looked like microwave had been moved back messaged the booking team to be told will pass all comments on to the manager which is no good when you are being charged 70 for the house to be cleaned on your booking. So not a good stay even come home with a few spots so think there may have been something in the bed.