Hampton Inn Grand Rapids-South

Wonderful
Traveller Type: family with young children
  : Very clean room
  : Details lacking-ran out of toilet paper and no extra roll and conditioner in shower was empty

Pleasant
Traveller Type: family with young children
  : This hotel is close to all places we wanted to go.
  : There is a car wash behind the hotel and you can hear the vacuums until it closes. There was hair on the bedspread. Tvs are not smart tv or compatible.

Wonderful
Traveller Type: Family with Young Children
  : Location and value.
  : Asked a question at the front desk about the breakfast area, the response was "Not my department". When I asked the breakfast person about getting some cold cereal, her response was in Spanish and "doesn't speak English".

Pleasant
Traveller Type: Business Traveler
  : Location
  : Breakfast. We were there 4 days and the only cereal they had was Frosted Flakes. No raisin brand. The bananas we3re so ripe they were only ready to be made into banana bread.

Poor
Traveller Type: with friends
  : The staff was amazing and so kind. The location is convenient and there are plenty of stores and restaurants around!
  : If you are going to be "Pet" friendly then please do a better job at making sure those who do bring pets don't leave them in their rooms all day while at their child's competition where other guests have to listen to their barking all morning starting at 7 am.

Pleasant
Traveller Type: solo traveller
  : The location, breakfast, cleanliness of the property, and the comfortable bed.
  : I had to wait 3 hours to check in and the first front desk person was very unhelpful.

Very Good
Traveller Type: young couple

Disappointing
Traveller Type: family with young children
  : The location of the hotel was around lots of walking distance food places and near the place were my daughter cheer competition was.
  : In my room there was some type of sauce, maybe BBQ sauce on the wall.And behind the curtain was trash....The pillows were yellow, the pillow cases were stained....I was too exhausted to go back down to complain, pregnant and dealing with my other children on the road, I was in no mood to deal with the back and fourth abiut the room not being cleaned.

Very Good
Traveller Type: family with young children
  : I asked for a room on the top floor and away from the elevator and they gave us one. I also asked the staff for extra towels, which they provided.Besides that, they had a friendly attitude, which is always appreciated.
  : The breakfast was fine, buy there's always room for improvement. For example, they had omelette-like eggs, mixed with American cheese. I still ate it, because I like having an omelette for breakfast, but I would have preferred a choice of plain omelette without American cheese.Also, I had yogurt, but it had a lot of sugar. I would have preferred sugar-free, and even better, a sugar-free Greek yogurt.

Very Poor
Traveller Type: with friends
  : The location was close to Godwin Heights and that is where I needed to be.
  : Didn’t get to stay there as the hotel was overbooked and my room was given to someone else. Very disappointed.