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Firefly Luxury Suites

Schluhmattstrasse 55, Zermatt, 3920, Switzerland

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Firefly Luxury Suites - Zermatt

The 4-star Firefly Luxury Suites at the foot of the Matterhorn in Zermatt is only a 3-minute walk away from the Klein Matterhorn cable car and a short walk from the village centre. The hotel offers modern spacious suites and an indoor pool and spa area.

Most suites feature a balcony and the larger ones an open fireplace. An à la carte breakfast is served to you in the suite at your desired time.

A transfer from Zermatt's train station or parking areas is offered.Cost may apply.

Rooms Types

Junior Suite

Type: Studio

Room Size: 30 m²

Bed: 1 extra-large double bed

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Maxi Suite Panorama

Type: Suite

Room Size: 130 m²

Bed: 1 extra-large double bed

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Deluxe Suite

Type: Suite

Room Size: 60 m²

Bed: 1 extra-large double bed

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Chalet Suite

Type: Suite

Room Size: 154 m²

Bed: 1 extra-large double bed

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Garden Suite

Type: Suite

Room Size: 120 m²

Bed: 1 extra-large double bed

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Highlights

Great food & dining

Great Breakfast

Great for activities

Located in heart of Zermatt

Excellent room comfort & quality

Facilities

Activities

✔ Ping-pong
✔ Fishing
✔ Ski Storage
✔ Water Sports Facilities On Site
✔ Tennis Court
✔ Golf Course (within 2 Miles)
✔ Darts
✔ Cycling
✔ Skiing
✔ Ski School
✔ Pool Table

Business Facilities

✔ Fax/Photocopying

Cleaning Services

✔ Shoeshine
✔ Laundry
✔ Dry Cleaning
✔ Daily Housekeeping
✔ Ironing Service

Cleanliness & disinfection

✔ Guest Accommodation Disinfected Between Stays
✔ Use Of Cleaning Chemicals That Are Effective Against Coronavirus
✔ Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
✔ Linens, Towels, And Laundry Washed In Accordance With Local Authority Guidelines

Common Areas

✔ Garden
✔ Game Room
✔ Terrace

Entertainment & Family Services

✔ Board Games/Puzzles
✔ Books, DVDs, Music For Children

Food & Drink

✔ Packed Lunches
✔ Breakfast In The Room
✔ Room Service
✔ Special Diet Meals (on Request)
✔ Bar

Food & drink safety

✔ Breakfast To-go Containers
✔ All Plates, Cutlery, Glasses, And Other Tableware Sanitized
✔ Delivered Food Covered Securely
✔ Physical Distancing In Dining Areas
✔ Food Can Be Delivered To Guest Accommodation

Front Desk Services

✔ Invoice Provided
✔ Ticket Service
✔ Baggage Storage
✔ Currency Exchange
✔ Newspapers
✔ Tour Desk
✔ Concierge

General

✔ WiFi In All Areas
✔ Pet Friendly

Miscellaneous

✔ Soundproof Rooms
✔ Facilities For Disabled Guests
✔ Bridal Suite
✔ Designated Smoking Area
✔ Heating
✔ Non-smoking Rooms
✔ Family Rooms
✔ Elevator
✔ Hypoallergenic Room Available
✔ Smoke-free Property

Physical distancing

✔ Physical Distancing Rules Followed
✔ Mobile App For Room Service
✔ Cashless Payment Available
✔ Screens Or Physical Barriers Between Staff And Guests In Appropriate Areas

Pool and Spa

✔ Fitness Center
✔ Turkish/Steam Bath
✔ Heated Pool
✔ Indoor Pool
✔ Swimming Pool
✔ Massage
✔ Pool/Beach Towels
✔ Indoor Pool (year-round)
✔ Sauna
✔ Hot Tub/Jacuzzi
✔ Spa

Safety & security

✔ CCTV In Common Areas
✔ Safe
✔ CCTV Outside Property
✔ Smoke Alarms
✔ Fire Extinguishers

Safety features

✔ Thermometers For Guests Provided By Property
✔ Staff Follow All Safety Protocols As Directed By Local Authorities
✔ First Aid Kits Available
✔ Face Masks For Guests Available
✔ Shared Stationery (e.g. Printed Menus, Magazines, Pens, Paper) Removed
✔ Access To Healthcare Professionals
✔ Hand Sanitizer In Guest Accommodation And Common Areas

Services

✔ Internet
✔ Free WiFi
✔ WiFi

Transportation

✔ Shuttle Service (additional Charge)

Property Surroundings
Schluhmattstrasse 55, Zermatt, 3920, Switzerland

Famous

Historical

Closest Airports

Zermatt railway station
Train Stations
0.85 km

Policies

Internet

WiFi is available in all areas and is free of charge.

Parking

No parking available.

Pets

Pets are allowed on request. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed.
Children up to and including 4 years old stay for free when using an available cot.
Children up to and including 0 years old stay for free when using an existing bed.
People 4 years old and over stay for CHF 150 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Important Information

A damage deposit of CHF 1000 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please inform the hotel about your arrival time for the complimentary pick-up service.

If you arrive with children, please inform the property of their number and age in advance.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Please note that transfer cost may apply

Firefly Luxury Suites FAQs

What are the hotel policies for check-in and check-out time? Check-in begins at 16:00 and check-out can be done until 11:00.

What are some popular tourists attractions nearby Firefly Luxury Suites - Zermatt? Interesting place to explore in close proximity to the Hotel are Matterhorn Museum, Mountaineers' cemetery, Matterhorn Express, Zermatt - Furi, Ski Lift Zermatt - Furi, Matterhorn glacier paradise, Matterhorn Golf club, Eisfluh, Sunnegga-Blauherd, Anfanger-Park and others.

What amenities/facilities are offered for guests at this hotel? The Hotel offers Breakfast in the room, Fitness center, Swimming pool, Hot tub/Jacuzzi.

What eating options are available at the property? Guests can enjoy Packed lunches, Breakfast in the room, Room service, Special diet meals (on request), Bar.

Do guests get exercising facility on-site? Yes, guests have enjoy Fitness center .

Can we bring pets at the hotel? Yes, Pet friendly, but it's always best to call ahead to confirm.

Do the hotel offers any business services? Yes, hotel offers Fax/Photocopying.

By: Iain

Wonderful

2023-08-01

Traveller Type: Traveling as Couple
: Staff were very friendly and accommodating, providing us with a taxi on the day of our check-out. The hotel is around a 10 - 15 minute walk from the train station / highstreet. Breakfast is served via room service and was great. A good selection to choose from for breakfast. The facilities at Firefly were fantastic, a kitchenette within the room allowed us to cook our own meals which kept some costs down. The spa and gym were all great - the swimming pool had a fantastic mountain view and has been maintained to a good level. Views from our room were beautiful from morning until dusk. We would definitely return.
: Although it's 10 - 15 minutes away from the train station we weren't aware there was a shuttle service to the hotel until check-out.

By: Sajid

Wonderful

2023-09-09

Traveller Type: Family with Young Children
: it's a spacious apartment and 5 mins from the cable car. beds were comfortable. got a good gym and spa with a jacuzzi and sauna steam and ice room
: The place is in a no-drive zone so you have to park up 5km away and pay for a train shuttle to reach it. they should have this included in the hotel prices instead of an added bill on arrival and late check-in You need to make sure you've eaten or got food with you as everything closes early

By: Claudia-andreea

Wonderful

2023-09-04

Traveller Type:

By: Cerys

Wonderful

2023-08-08

Traveller Type: Family with Young Children

By: Amy

Wonderful

2023-08-05

Traveller Type: Family with Young Children
: This place is nice because it is very spacious and clean. It was great having 3 bedrooms and 3 bathrooms after staying in hotel rooms for a few days. This place does have a few drawbacks. There is no a/c so we had to open our windows at night so the noise kept us awake at times. It is also a bit off of the main street. I would recommend paying the money to have a view of the Matterhorn. We did not pay the money and our view was poor. Staff was nice and helpful. Beds and showers were great.
: I would have preferred a/c and also being closer to the main street.

9.5 Superb

283 Reviews