Zermatterchalet

Wonderful
Traveller Type: Business Traveler

Poor
Traveller Type: Family with Young Children
  : Central area. It is relatively close to the green line ski shuttle bus (250 meters) the upper apartment is cozy and would be good for a couple. While the lower apartment should have a budget accommodation price for a couple.
  : its not family friendly. On arrival we were surprised to find that the accommodation is not as advertised on Booking.com. It is not an apartment with 2 bedrooms and 2 bathrooms. They are two apartments (with one bedroom, one bathroom and a kitchen) one on top of the other. They are not connected inside. To go to the second bedroom you have to leave the apartment on the second floor and go down stairs (in the snow) to the apartment below. We are a family with small girls and the owner told us on arrival that the girls could stay alone in the bottom apartment and my husband and I stay on the top apartment. There was no way we would leave our children alone. As a result we had to split up the family for the entire week. the apartment was not clean. There were hairs in the bed, dirty dishes in the cupboard, half empty bottles of iced tea under the bed and a dirty ashtray full of cigarette butts and chewing gum from previous guests on the balcony. the towels were old and stained and the sheets were old and pilled. the walls were dirty The bottom apartment backs on to the garbage collection area.