Wellness Hotel Happy Star

Wonderful
Traveller Type: Traveling as Couple
  : Location near wine tasting and hikes. Beautiful views. very new and clean modern facilities.
  : Jacuzzi was not as warm as I would have expected. I needed to use towels from our room fat the pool/spa, but these are very minor points.

Pleasant
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children
  : Big comfortable room, has a free pool, free parking, quiet surounding.
  : Stuff speaks only local language (no english, no german, no polish). They have pption to pay in card, but always trybto get cash from you, not accepting bank cards for small amounts

Wonderful
Traveller Type: Family with Young Children
  : I didn't expect to find such a nice hotel. Rooms are very spacious, minibar inside the room, they also have extra bed. Shower room is also big and comfortable. Wellness area works just till 20:00, so we managed to come only for the last working hour, sauna was not hot, maybe they already turned it off. But after long trip, this place is just great. They also have good restaurant and serve tasty food.
  : We had bad experience with staff. First i found out there is minimum level of order, under which you need to pay in local currency - 200 CZK. The beer costs around 50CZK, so i asked if i can't order one beer, they didn't understood me and then directed me to receptionist who managed to talk in English. They denied, that minimum order is 200 CZK and they cant accept card for such a low amount. Then we found out wellness and the restaurant are working just till 20:00, as after the long trip we wanted to take a dive in to water, but also were quite hungry, tried to ask order food in advance to get it ready for 20:00 and come after the pool. They denied our request, said its not possible. Last and the least bad experience was when we came to restaurant and found out that only small tables are free. So we just joined two tables together. Restaurant girl came angry telling something in local language and showing signs with hands. As we understood its very bad to join tables and we can not do that. She didn't try to solve the problem, didn't asked colleagues to talk with us in English, just shouting something in her own language. I was very angry with that and started talking in my own language. After several minutes of unpleasant talk, when all the restaurant clients started starring at us, we just sat at the next table, which had a label (reserved), ignoring her and waiting what will be next. After that she didn't come but send another guy, who was barely speaking in english, but we managed to order. Fortunately beer and food was very good :) In the morning when checking out they ask to pay city taxes in cash. I said we are from EURO zone, how the hell should i have cash. So they allowed me to pay by card, but seems they are saving expenses for low value transactions, what is a littble bit absurd.

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children
  : - Good location to explore the Thaya Valley National Park and Znojmo - Good facilities: good restaurant, good playground on premises, indoor play corner for children, sufficient fitness room - Two lovely people in the staff: look for the rose-haired waitress and the brown-haired receptionist/manager - they are exceptional.
  : - I hate limits to pay by card, especially in a country with a different currency from EUR, this is annoying. Having only a card to pay with, the waitress refused to provide a coffee in the restaurant. Just after we paid hundreds for our stay and consummation. This should not happen in a 4* hotel. - The wellness is very basic. If you only need a pool and a nice view you are good. We had to ask extra that the whirlpool and steam sauna are turned on. Cold shower only. - Except the 2 above mentioned persons and the cleaning ladies, the rest of the staff does not seem to be helpful