Ferienwohnung mitten in Artas Altstadt Innenhof Balkon oder Dachterrasse

Good
Traveller Type:
  : great location and easily accessible host
  : the AC is very loud at night

Very Poor
Traveller Type: Solo Traveler
  : Nice to have a courtyard space, and typical Mallorcan decor. The kitchen had crockery and pans etc to cook with, although don't expect any oil or condiments. However there is a supermarket conveniently located nearby.
  : Communication with the hosts was rather challenging. It seems to be run by an agency based remotely with some local partners. Information on arrival was not really provided, and I felt that advice on where to park would have saved me getting a ticket the first night as I had left the car nearby while waiting for the hosts since I had my suitcase etc. Other properties in a similar price bracket make these little bits of effort. These are minor issues. The biggest problem was that during my stay someone accessed the property which had been double locked and stole cash from my purse which was in the kitchen. I contacted the hosts who simply said they cannot be liable and they "hoped I enjoyed my stay". I found this unacceptable as a solo female traveller to know that a) that the hosts do not know who has access and b) they were unwilling to help or provide an assurance that they would investigate. I've travelled solo a lot and this was by far the most insecure I have ever felt. I had hoped that I wouldn't have to leave this kind of review, but the hosts are not interested even though I had contacted them multiple times. Just to be clear, I wasn't asking them for a refund, but an assurance that they would proactively seek to address this. There is no CCTV and they do not provide a safe. So, if you choose to stay here at least you are aware of my experience and can make your own informed decisions.