Days Inn by Wyndham Birmingham/West

Disappointing
Traveller Type: family with young children
  : checked in very late for an overnight stay, not much to like
  : location didnt feel safe with a few people in cars sitting in car park after midnight when i arrived, air was off in the room so didnt feel comfortable when walked in, overall just didnt feel comfortable there

Good
Traveller Type: young couple
  : I only have a problem with the diry laundry on the bed

Fair
Traveller Type: young couple
  : The rooms were nice and spacious!
  : The company wasn’t all that great, the showers didn’t work that great nor did the toilet

Very Poor
Traveller Type: group
  : The rooms were nice.
  : Shower didn’t work and the toilet didn’t flush. Pool wasn’t ready

Poor
Traveller Type: young couple

Very Poor
Traveller Type: family with young children
  : The lobby smelled like dirty mop water, the breakfast area looked filthy. Crackhead everywhere. Te pool was locked and when I asked to go swimming I had to be grilled about who was with me. I left my keys by the pool and I asked staff 5 times did they see them. The receptionist either didn't speak English or it's no communication with staff persons. It was a puddle of water at the door when we checked in. I was so desperate that I just stayed but for almost 90 a night the place sucks!!!!!!

Very Good
Traveller Type: family with young children

Poor
Traveller Type: with friends
  : The pool was nice. And I liked my room compared to other hotels in the area
  : The staff are fake and cold hearted people ..I paid for 2 rooms. By the day , for 2 weeks. Never caused any problems and I am a very pleasant guest as well as the other members of my party.I ran into a few days where things out of my control caused me to be tardy on payment upon checkout. I promised to pay by a certain time and did exactly that . Granted having it happen the next day as well could seem beyond coincidence , however the following day I had a situation that caused me to be tardy with my payment. I had the 2 rooms paid for before 2 . As I promised again. The next day my vehicle caught a flat tire ( again out of my control ) and I understand as a business owner myself that there are regulations and rules in place to ensure order. However , there is also a thing called humanity, and being who myself and the people in my party are , following through with my word Paying each time I promised I would . And also being low key , clean my own room ,and are very courteous of others , I would never have imagined to have been treated the way I was. The owner yelled in my face. Was very demeaning and would literally speak over me each time I calmly tried to explain and ensure that it was just a minor issue ( not his I understand ) . All I was asking for was a tiny shred of compassion and give me the opportunity to explain the unfortunate events that were stalling my Daily payment . I did not receive that , I was yelled at , looked down upon , treated like a peasant and quite honestly quite emotionally disturbed by this man's actions . I left the lobby in tears. I shortly after had both rooms paid for just as I said. After I submitted payment I was told I could not stay the following day. And I checked out.

Good
Traveller Type: review category business travellers
  : Breakfast could be improved
  : The location of the rooms. Rooms can be accessed by anyone who is not staying at the hotel. Didn’t seem safe to me

Very Poor
Traveller Type: review category business travellers
  : There was drug activity and front desk knows about it and blows it off
  : The works were hateful and rude a lot ofDrugs and prostitution and not kid friendly at all I checked out early due to not feeling safe an drugs and I had two small children with me