Neptune Hotel

Disappointing
Traveller Type: solo traveller
  : the room was clean and there was a ac in the room
  : the staff was kind of rude was in a very bad area of new york city

Very Poor
Traveller Type: young couple
  : nothing.
  : Room felt dirty, sheets had blood stains, room had cigarette smoke smell.

Pleasant
Traveller Type: young couple

Very Poor
Traveller Type: solo traveller
  : Not a single thing. Definitely not a place I would recommend.
  : For what it is worth it is an overpriced lodging. Bed was hard, uncomfortable and squeaky. A/C had a gap under unit and window sill that needed to be covered. Room had a mouse run by and down a hole by radiator which I covered by stuffing a small paper bag in it. The manager was a bit rude when I complained to her and she offered me a smaller and trashy looking room as a choice. The location was so close to an elevated subway train line that echoed loudly when a train passed by, I was lucky if I slept 4 or 5 hours After midnight when train passing were less frequent. The access to the shared bathroom was a luck of the draw to use (just one full bathroom to accommodate 6 other guestrooms on the floor I was on) . The small TV had dust buildup on it's back that seems like it's been months since last cleaning. The tiny common area room had just one microwave and a mini fridge that is supposed to be used by 6 or so other guests, meaning no room to place items in. The whole place appears to have been a former halfway house for ex-convicts released from prison or recovering drug addicts. Some of the other guests appear to fall under that criteria. This so called hotel definitely has some city codes ordinance violations. Overall I regret renting this place. There's a reason they have a no cancelation policy a week before arrival and no refund if you are unsatisfied with this cheap excuse for a hotel. They know no one will want to stay more than they need to if they can get a refund. This "hotel" should be removed from the Booking.com website as it's just a piece of trash building. This is the only time I have ever left such a negative review on a hotel booking. Because I have never been in such a sad state of a hotel as this. I would warn anyone never to rent a room here, not worth it at all. I should had paid the extra $$ needed to stay elsewhere. I give this hotel a Minus -5 stars rating.

Fair
Traveller Type: solo traveller

Very Poor
Traveller Type: review category business travellers
  : the rooms where not like the pics
  : everything

Very Poor
Traveller Type: young couple
  : absolutely nothing
  : I didn't like anything, everything was dirty, the sheets were dirty, the duvet had the smell of burned cigarettes.

Good
Traveller Type: review category business travellers

Disappointing
Traveller Type: young couple
  : Location was nearby to public transportation (train) and Businesses.
  : The Hotel needs to be updated. Everything was outdated and old as if ALL furniture was borrowed from a Thrift store. Carpet was old, paint was peeling, felt unsanitary.

Very Poor
Traveller Type: family with young children