Iberostar Albufera Playa

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children
  : Facilities were great and the staff were fantastic; friendly and helpful throughout our stay.
  : It was expensive.

Pleasant
Traveller Type: Family with Young Children
  : Pools: 10/10 Seven Pools were well done, one round kids pool with a trampoline to jump from into the water (1m depth). Another shallow pool next to it with slides. A 3rd pool which was very long, started shallow (1m) going deep (2m) and going shallow again (10cm?). Activities throughout the day were given in this main pool, like aqua-gym, running on a mat and jumping into the pool for kids. It was allowed to use your inflatables in the main pool. On another side of the resort (Playa part) there were 3 more pools, which were more orientated at couples without kids. Lowest pool was the least deep, middle pool was middle-deep and upper pool was very deep (2.5m). Star prestige pool on the rooftop is very small and not worth the extra price. There is a better view from the other rooftop which has a bar. Events 9/10: Every night there were themed events a the main stage outside, between 21:15 -22:15. One night theme was Disney, another night Water (more about the environment) and one night Frozen (movie). For kids is was amazing. I noticed sound quality was very good (not to loud, good sound system - compared to Iberostar Playa de Muro). For parents/couples it was nice to have. Service 9/10 Almost everyone had a smile on their face and were professional and said good morning etc. If you asked for a cappuccino from the espresso machine, that was not an issue even though it took time and there was a queue of people wanting something from the bar. Animation team was very nice, chatting to everyone and approachable. Activities 8/10: Also there was aqua gym every day, yoga almost every morning (instructor Kate was very good), sometimes spinning classes. They had a gym which had airco and new equipment.
  : Sound(proof) 2/10: Absolutely not. You can hear people outside, neighbors you can hear when a baby/child is crying or making loud sounds. Friends of us staying in the same place needed to change the room because of noisy neighbors. The worst was that some of the nights there was a machine on top of the building or somewhere around our room, which was turning on, making noise for +-13 minutes and then turning off again for 5 minutes. We woke up several times (also our child of 5y old) and needed to put headphones on to be able to fall asleep again. Sounds in the restaurants were ok because they put some sound absorbing materials on the ceiling.Restaurants buffet 6/10: Breakfast was fine, quite ok coffee (beans), lots of choices for food at breakfast. Croissants were very nice and fresh. Breads were very good. Lunch was almost every day the same and became boring and tasteless after a few days. Not much variation. Pizza was terrible as we can expect from such a massive resort. Dinner was also boring after a few days having had everything. They try to make sometimes varied food, sometimes it works out to be nice for one evening but mostly it's not so good. Drinks were partly from a machine so not comparable to real drinks (EG Cola). They had about 7 choices form these machines plus one draft beer, plain water/sparking water and house wine. Also there was fresh orange juice and smoothies made every day.Restaurants specials (24x7/Spanish/Mexican/Greek) Booking in the other (besides buffet) 3 restaurants : You need to do it by scanning a QR code, you can only book 3 days up ahead and need to book early morning (around 8) to be able to get a spot. We had dinner in the Mexiscam 1/10 restaurant which was terrible. They didn't give what we ordered. We asked for fries as a side dish for kids and they put fries in the burritos. The burritos didn't have half of the ingredients they said on the menu to have. Spanish was 7/10.