Holiday Inn & Suites Raleigh Cary an IHG Hotel

Very Good
Traveller Type: Traveling as Couple
  : With the exception of the daily 5:30 a.m. CRASH of the dumpster outside being dropped, followed by the roar and whistle of the trash truck with a turbo diesel, we found the hotel to be pretty quiet unlike most we've used. There were a couple of minor maintenance items, like a loose faucet handle, but all told, the room was quite satisfactory. The room was clean, smelled fine, the towels were plentiful (though scratchy) and the bedding was very good. Since we were in-town to assist with a house move, we had no time or energy to try facilities like the pool or gym. If we have occasion to visit the area in the future, we'll likely use this hotel again.
  : Upon check-in, after having prepaid for the stay, we were told that a daily charge of $25 would be applied to our credit card to cover "incidentals". I asked the clerk, "What are 'incidentals'?" He replied "Incidentals." "Like?" "Anything you might order." "I won't be ordering anything." "I'm sorry, it's company policy. If there are no incidentals ordered then it will be credited back to your account in 7-14 days." So, Holiday Inns decided to grant itself a two-week interest-free loan for $75 for my 3-day stay. This was not a great greeting after pulling-in from a 400 mile drive.

Good
Traveller Type: Traveling as Couple
  : The staff, desk personnel was great!
  : The breakfast was okay, could have been better for price

Wonderful
Traveller Type: Traveling as Couple

Good
Traveller Type: Family with Young Children
  : The main reason for staying here was the indoor pool but it was closed. So next time I book a place I will call ahead to see if the pool is a functioning pool.

Very Good
Traveller Type: Traveling as Couple
  : 2 staff members we interacted with were great. Breakfast had more options than expected and was tasty! We didn't use it, but I noticed that the pool was open late (past 9pm) so that's cool. The bathroom was nice, and clean. Free wi-fi, no account needed.
  : Gave us the wrong room- booked a king, but got 2 queen. I let it go because we were too tired to make a fuss. Unfortunately the sitting area smelled strongly of urine, but at least we could close the door to it. Random $15 charge noticed a few days after.

Very Good
Traveller Type: Senior Traveler
  : The room was in good condition and clean.I liked the Dove soap, body wash and shampoo.
  : It was not made clear to me that the breakfast was not included with the room accommodation.

Good
Traveller Type: Solo Traveler
  : Breakfast was good
  : Toilet didn't flush morning of checkout