Canopy By Hilton Chicago Central Loop

Very Good
Traveller Type: Traveling as Couple
  : High quality, well designed boutique style hotel with careful attention to detail. The room was dead silent with no neighboring rooms filtering in. Interior decor of the room was wonderful (art deco style); nice floors, quality furniture (cabinetry, sofa, chairs, table, doors), great lighting, heavy drapes, new-looking wallpaper; everything seemed quite luxurious for the price tag. Big television if you care about these things. We particularly enjoyed the shower and the toiletry provided. A 15 minute walk from a lot of great restaurants. For the aesthetically inclined, this is a great choice. We're local and came to celebrate a special birthday and were not disappointed.
  : Check in was somewhat disappointing; after waiting for 10-15 minutes (you could've put another person at the desk during rush hour.......), we had to wait another 10 because we asked for a non-down pillow, which in itself took some time to communicate. Not the fault of the staff imo, who were generally fine, but rather their bosses who probably overwork them. Wasn't a great start at all. Breakfast is just fine. Views are.... judge for yourself (picture attached. we stayed in a King Room with Landmark View).

Very Poor
Traveller Type: young couple

Wonderful
Traveller Type: Solo Traveler
  : Very good location, right next to Willis Tower. A few blocks from the Riverwalk.
  : Weekends are dead in the area, being a corporate district.

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: solo traveller
  : Very good location, right next to Willis Tower. A few blocks from the Riverwalk.
  : Weekends are dead in the area, being a corporate district.

Very Good
Traveller Type: young couple
  : High quality, well designed boutique style hotel with careful attention to detail. The room was dead silent with no neighboring rooms filtering in. Interior decor of the room was wonderful (art deco style); nice floors, quality furniture (cabinetry, sofa, chairs, table, doors), great lighting, heavy drapes, new-looking wallpaper; everything seemed quite luxurious for the price tag. Big television if you care about these things. We particularly enjoyed the shower and the toiletry provided. A 15 minute walk from a lot of great restaurants. For the aesthetically inclined, this is a great choice. We're local and came to celebrate a special birthday and were not disappointed.
  : Check in was somewhat disappointing; after waiting for 10-15 minutes (you could've put another person at the desk during rush hour.......), we had to wait another 10 because we asked for a non-down pillow, which in itself took some time to communicate. Not the fault of the staff imo, who were generally fine, but rather their bosses who probably overwork them. Wasn't a great start at all. Breakfast is just fine. Views are.... judge for yourself (picture attached. we stayed in a King Room with Landmark View).

Good
Traveller Type: young couple

Wonderful
Traveller Type: young couple

Wonderful
Traveller Type: solo traveller
  : The hotel decor is beautiful, both in the lobby and in the rooms. The room I had, a deluxe king with a view, was much nicer than I had expected for the price — I ended up in a corner room on the 10th floor with views of the Willis Tower and other buildings downtown. The room was very clean and the shower had good water pressure, a nice rain-style shower head, and had a door so water didn’t run all over the floor as in some hotels.
  : The hotel room’s lights seem to be somewhat motion-activated, even the bedside lights, with no warning — so several times when I was reading in bed the lights went out and then came back on later. Also, there were lots of light switches that seemed to affect different parts of the room than where they were located, with no labels as to what they were. A light switch by the bed turns off the power to the outlet there (that was the one thint that was noted in a sign by the outlet), so turning off the bedside lamp means you can’t plug something in to charge on the bedside table overnight. None of this was a major problem but it was confusing and I think some labels about the switch functions and motion sensor lighting would be helpful.

Very Good
Traveller Type: group
  : Friend and I were in the city for a concert and missed the last outgoing train at Ogilvie. With 20% battery, I pulled up several hotels and saw “Hilton” and booked immediately knowing that after the bad night we’d run into being down on our luck that we would be safe and taken care of at the hotel.
  : The TV in our room wouldn’t work and asked for a source to be input/changed but there was no option on the remote or physically on the tv itself, should have called front desk but it was almost 2am by the time we got settled and didn’t want to figure out the remote. More of a “me” problem but still frustrating.