Hilton Garden Inn Clarksville

Wonderful
Traveller Type: Traveling as Couple
  : Breakfast was good. The stay was good and the also got a bar from 5-11pm that was cool as well.
  : The price I had to pay but its what came with booking last minute I guess.

Very Good
Traveller Type: Family with Young Children

Pleasant
Traveller Type: young couple
  : We left before breakfast hours. The location was good.
  : We intended to reserve a room in Cartersville, GA & mistakenly made a reservation in Clarksville, TN. We discovered our mistake when we arrived in Cartersville. We were very disappointed when we called the Clarksville, TN hotel to cancel the reservation & the hotel refused to refund it. This was on March 21.

Good
Traveller Type: Business Traveler

Good
Traveller Type: review category business travellers

Very Poor
Traveller Type: young couple
  : When I arrived the system was down so my room was given away I called ahead because I was traveling with cats. I was never given a room key so trapped in my room unless staffed helped, I called down to ask for a fork and was told I had to come down even though staff had to walk me back up because I didn’t have a key. Sheree was incredibly rude! The next morning I called to ask for help bringing my stuff down because I had two cat carriers and again no key or way to lock the door to secure my items while I took trips down again sheree was incredibly rude was yelling that she couldn’t me down despite that I had no key and was literally trapped in my room unable to get my stuff and cats down. I couldn’t even go down for breakfast due to that and everytime I asked for help from their mess up! I was yelled at and hung up on 3 times. I waited 20 minutes for someone to help me Tabitha did and apologized however again I was hung up on and managers refused to communicate. I’ve never been treated so rudely when doing nothing wrong trying to adapt to their multiple mistakes having no key and then zero apology or courtesy I will never stay at a Hilton again and I deserve a refund in full period.

Very Good
Traveller Type: young couple
  : Rooms expensive for it not being a tourist town. Breakfast not included.

Very Good
Traveller Type: young couple
  : Good location.
  : Price was not what was quoted on Booking .com